Returns Processor/Customer Service Associate

Position Overview:

We are looking for a full time Returns Processor/Customer Service Associate located in our Beaverton, OR warehouse (soon to be Sherwood, OR). This position is responsible for customer returns, communicating with sales channels and following up to ensure final resolution. We will also be opening up a showroom so you will be assisting customers with orders and/or shopping in store.

Work hours are 7:00am-3:30pm, Monday-Friday.

This individual must be skilled in accuracy, organization, and obtain strong math skill.

Job Description:

• Process merchandise returns and exchanges courteously and under company guidelines
• Count, and input item label information into a computerized system
• Process product through the inventory tracking system
• Communicate with Amazon or customers regarding their returns

• Provide basic support to operations and customer service teams
• Excellent CUSTOMER SERVICE skills.

Qualifications Required:

• Legally authorized to work in the U.S.
• Exceptional English written and verbal communication skills and customer service
• Basic computer and internet skills: email and Microsoft office suite.
• Detail oriented and efficient at multitasking

Hours: 40 per week

Job Type: Full-time

Pay: Starting at $17.00 per hour

LinenTablecloth.com was founded in 2005 as a modest e-commerce retailer of tablecloths and chair covers. Over a decade later, our products have vastly expanded to include charger plates, table runners, chair sashes, flowers, and other items necessary to ensure your event creates an extraordinary memory for all in attendance.