Returns Processor

ADI is a leading global distributor of low voltage products including Intrusion Alarm Systems, CCTV, Fire Alarms, Access Control Systems, Commercial and Residential Audio & Video products, Wire & Cable, Tools, Business telephone systems, Structured cabling, and related accessories.

Associates are responsible for facilitating the Receiving, Processing and Shipping of customer return orders. This contains order processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies. Help Resideo be the customer''s top choice by delivering excellent customer care. Build up your business acumen while learning to address customer needs. Be part of the team that is solving complex problems for the customer.

JOB DUTIES:

• Processing of Returns, could consist of data entry (customer invoicing, order processing), using a handheld scanner, packing, and shipping of product.
• Receive truck delivers daily, lifting/moving of boxes up to 50lbs at times.
• Must be self-motivated and willing to cross-train and assist in other areas as required.
• Ensures a neat / clean work environment by cleaning work areas and discarding materials in the proper manner.
• Must be able to function in a team environment and be able to effectively communicate with other team members and Supervision.
• Participate in all continuous improvement activities within the organization.

YOU MUST HAVE:

• Returns experience

WE VALUE:

• Organization, detail orientation and multi-tasking skills.
• Ability to learn quickly.
• Strong work ethic, do what it takes to get the job done approach, while maintaining high business ethical standards
• Teamwork, have a team mentality.
• Positive can-do attitude
• Commitment to discovering ways to improve service.

WHAT''S IN IT FOR YOU:

• Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1
• 2 weeks'' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3
• 12 paid holidays each year
• Four weeks parental leave without using vacation time
• Employee discounts on company products and other retail/service providers

#LI-WD1

Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions.

Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at www.resideo.com.

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.