Revenue Collection Technician (Maintenance Worker I)

City of Norfolk

Norfolk, VA

JOB DETAILS
SALARY
$41,600–$46,782.22 Per Year
SKILLS
Construction, Driver's License, Emergency Response, Facilities and Maintenance, Finance, Functional Testing, Groundskeeping, Lift/Move 40 Pounds, Machining Operations, Maintenance - Electrical, Maintenance Services, Operational Support, Painting (Facilities and Maintenance), Parking Assistance Automation, Payroll Tax, Publications, Retirement Plan, Revenue Management, Systems Maintenance, Technical Support, Tuition Fees
LOCATION
Norfolk, VA
POSTED
3 days ago

Revenue Collection Technician (Maintenance Worker I)

Salary

$41,600.00 - $46,782.22 Annually

Location

230 E. Main Street, Norfolk, VA 23510, VA

Job Type

Permanent Full-time

Job Number

14215

Department

General Services

Division

Parking

Opening Date

07/23/2026

Closing Date

8/2/2026 11:59 PM Eastern

  • Description
  • Benefits
  • Questions

Description

Norfolk, Virginia is Americas most authentic and urban waterfront city. Home to the worlds largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The City of Norfolk's Parking Division is an enterprise fund, which falls under the Department of General Services. The Parking Division operates over 19,000 public parking spaces located in 14 garages, 10 lots, and more than 500 street spaces.

The Department of General Services is seeking to hire a Meter Revenue Technician to manage the revenue collection, technical support, and structural upkeep of city parking facilities. Under general supervision, this role ensures fiscal integrity by performing daily revenue collection from digital meters and pay stations under strict chain-of custody protocols, as well as responding to emergencies to verify system functionality. Additionally, the technician performs a variety of electrical and mechanical tasks to maintain parking access systems, executes light facility construction and structural maintenance, and handles comprehensive groundskeeping and facility upkeep to keep all locations safe and operational.

Essential Functions

Essential functions include, but are not limited to:

  • Under general supervision, performs work collecting revenue collection of solar single-space parking meters; multi-space parking pay stations, and 30 off-street digital pay-on-foot (POF), pay-in-lane (PIL) parking revenue devices. Coordinates chain-of-custody protocols in collaboration with the Parking Finance unit for revenue deposit procedures daily.
  • Responds to emergency and critical special event situations to collect parking revenues to ensure fiscal integrity and to proactively perform software and revenue equipment system checks to ensure that the devices are functional prior to returning to normal operations.
  • Performs a variety of highly technical, electric, electronic, computer, and mechanical tasks related to the installation, modification, operation, support and maintenance of sophisticated parking access and revenue systems.
  • Performs facility maintenance by constructing new gate arms and barricades, painting handrails, curbs, exterior, and striping; checking fire extinguishers, stairwells, and parking area oil spots, replacing lights, relocating bumper logs, removing snow and ice, and deadbolts.

Education/Experience

Work requires the ability to read and understand written instructions, to understand simple processes and the routine operation of machines. Level of knowledge equivalent to less than high school or equivalency.

No experience required.

Additional Information & Requirements

  • Valid Drivers License required.
  • This position is designated as Essential and may be required to report to work during City closures due to inclement weather and other emergencies.

Work Schedule:

  • Monday - Friday

  • 8:00AM - 4:30PM (40 hours a week)

  • Occasional Overtime

  • Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

  • Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

  • Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

  • Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

  • The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

  • I understand and will answer the following supplemental questions completely and thoroughly.

02

If you were referred for this position by a current City of Norfolk employee, please provide the employees full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."

03

Please select the highest level of education you have completed.

  • High School Diploma/GED
  • Technical/Vocational certification
  • Associates degree or above
  • Did not finish high school or equivalent

04

How many years of experience do you have as a maintenance worker?

  • Less than 6 months of experience
  • About 6 months of experience
  • 6 months to 1 year of experience
  • More than 1 year of experience

05

The duties of this position include the use of garage equipment such as sweepers, pressure washers, and walk behind billy-goats. Is there any reason why are unable to operate the noted equipment?

  • No
  • Yes

06

Are you able to lift more than 40lbs or more?

  • Yes
  • No

07

This position occasionally requires the repair and cleaning of drain storm drains and painting. Is there any reason why you cannot meet this requirement?

  • No
  • Yes

08

As a Meter Revenue Technician, you will be expected to work during inclement weather, select holidays, and emergency events. Are you willing to fulfill this requirement?

  • Yes
  • No

09

Do you have a valid Drivers License?

  • Yes
  • No

10

Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?

  • Yes
  • No

11

Please explain any periods of unemployment lasting more than 30 days that occurred within the last 10 years. For each gap, include the approximate dates and a brief explanation.

12

Are you a current or previous City of Norfolk employee?

  • Yes - I am a current City of Norfolk Employee
  • Yes - I am a previous City of Norfolk Employee
  • No - I am not a previous or current City of Norfolk employee

13

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

  • I am not a Veteran
  • I am a Veteran
  • I am a Disabled Veteran

Required Question

Employer City of Norfolk

About the Company

C

City of Norfolk