Revenue Cycle AR Biller (Patient Financial Services)

THIS POSITION IS NOT REMOTE AND ONSITE LOCATED IN WILLCOX, ARIZONA

Position Summary
The Revenue Cycle AR Biller is responsible for managing accounts receivable and ensuring accurate, timely reimbursement for hospital services. This role supports the revenue cycle by resolving outstanding balances, processing claims, and working collaboratively with patients, payers, and internal teams to maintain financial integrity and a positive patient experience.  On-the-job training is available. 

• Manage and follow up on assigned accounts receivable, including aged accounts and denied claims
• Research and resolve billing discrepancies with insurance carriers and patients
• Submit and track insurance claims in accordance with payer requirements
• Verify remittance advice and ensure accurate posting of payments
• Communicate with patients regarding billing questions and financial responsibilities
• Maintain compliance with HIPAA and all regulatory requirements
• Collaborate with internal departments to ensure clean claims and efficient billing workflows
• Support continuous improvement initiatives within the revenue cycle

THIS POSITION IS NOT REMOTE AND ONSITE WITH THE WORK HOURS BEING 8:00AM TO 5:00PM MONDAY-FRIDAY LOCATED IN WILLCOX, ARIZONA 

Supervision Received: Works under the direct supervision of the Patient Financial Services Manager or designated administrator. Exercises progressive levels of autonomy in day-to-day activities based on satisfactory job performance.

Reasonable Accommodations: To perform this job successfully, an individual must be able to perform each essential duty and physical demands satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE AND QUALIFICATIONS:

REQUIRED: High school diploma or equivalent and/or a combination of education, working experience may be considered in lieu of a diploma or GED.

CERTIFICATES, LICENSES, REGISTRATIONS:

None required

Necessary Knowledge, Skills, and Abilities:

Knowledge of HIPAA privacy requirements and medical terminology.

Knowledge of medical insurance claims procedures and documentation, and medical billing procedures.

Ability to communicate effectively, both orally and in writing, verify data input and correct errors, gather data, compile information, and prepare reports.

Establish and maintain solid working relationships through communication, cooperation, and positive interactions with all patients/clients, employees, staff, providers, and vendors.

Willingness to work a flexible schedule when circumstances necessitate.

Demonstrated ability to self-motivate and work independently with limited supervision.

Strong customer service skills along with excellent written and verbal communication skills.

Positive communication skills; ability to successfully interact with all customers; continuous demonstration of courteous, cooperative and service orientated behavior.

Supports and maintains a culture of safety, quality and positive patient experience.

Basic computer skills, and ability to use office equipment to include but not limited to 10-key calculator, copy machine, faxes, etc.

Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

This position description is designed to outline primary duties, qualifications and job scope, but is not intended to limit the incumbent nor Northern Cochise Community Hospital Inc., to only the work identified.