Ambrosia Behavioral Health is revolutionizing behavioral, substance use, and eating disorder treatment for adolescents and adults by combining cutting edge neuroscience and precision diagnostics with compassionate, evidence-based therapies. Guided by our core values—Compassion, Curiosity, Excellence, and Innovation—we provide individualized, holistic, trauma-informed care in a supportive and healing environment that improves patient outcomes and empowers patients toward long-term recovery. This position is on-site in West Palm Beach, FL Position Summary The Revenue Cycle Manager is responsible for overseeing the end-to-end revenue cycle process, ensuring claims are submitted accurately, reimbursements are maximized, and revenue is captured appropriately. This role works closely with Admissions, Utilization Review, Clinical, and Finance teams to identify opportunities for process improvement, reduce denials, and maintain compliance with payer and regulatory requirements. Key Responsibilities - Oversee all aspects of the revenue cycle, including charge capture, billing, claims submission, payment posting, and collections.
- Monitor revenue cycle performance metrics and identify trends impacting cash flow and reimbursement.
- Ensure accurate and timely billing for facility and professional services.
- Review and resolve claim denials, underpayments, and reimbursement issues.
- Conduct regular audits to ensure billing accuracy and compliance with payer guidelines.
- Reconcile census, authorizations, services provided, and claims billed.
- Collaborate with Admissions, Utilization Review, and Clinical teams to ensure proper documentation supports billing.
- Manage aging accounts receivable and implement strategies to improve collections.
- Develop and maintain revenue cycle policies, procedures, and best practices.
- Train and support billing and collections staff while promoting accountability and continuous improvement.
- Prepare reports and present revenue cycle performance to leadership.
Qualifications - Experience in healthcare revenue cycle management, behavioral health experience preferred.
- Strong understanding of insurance billing, claims processing, denials management, and reimbursement methodologies.
- Knowledge of commercial and other third-party billing practices.
- Experience with electronic health records (KIPU) and billing systems.
- Advanced Excel and reporting skills preferred.
- Exceptional attention to detail and strong analytical abilities.
- Ability to identify issues, develop solutions, and improve processes.
- Strong communication skills.
What We're Looking For Success in this role requires someone who is highly organized, analytical, and committed to accuracy. The ideal candidate takes ownership of their work, follows established processes consistently, and has a strong ability to identify and resolve revenue cycle issues before they impact reimbursement. We value professionals who are proactive, collaborative, and driven by continuous improvement. Benefits - Competitive salary
- Health, Dental, and Vision Insurance
- Paid Time Off
- 401(k)
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