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Revenue Cycle Training Specialist

Pennant Services

Eagle, Idaho(remote)

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JOB DETAILS
SKILLS
Accounting Policies, Accounts Receivable, Apple Macs, Best Practices, Billing, Credit and Collections, Government Regulations, Healthcare, Home Care, Hospice Care, Information Assets, Leadership, Legal Support Skills, Medical Billing, Medical Records, Medicare, Metrics, Negotiation Skills, Patient Confidentiality, Policy Development, Procedure Development, Public/Media/Press/Analyst Relations, Staff Training, Team Player, Training/Teaching
LOCATION
Eagle, Idaho
POSTED
3 days ago

JOB SUMMARY   

The primary purpose of this position is to develop and train world-class best practices in pre-billing, billing, collections, and accounts receivable functions in the home health and hospice industry. 

 

DUTIES & RESPONSIBILITIES   

  • Support the accounts receivable functions under the supervision of the Learning and Development Leader.  
  • Train, monitor, and update the policies and procedures surrounding the revenue cycle, accounts receivable, and current government regulations for home health and hospice.  
  • Assist agencies in the development and use of accounting policies and procedures, and establish a great rapport in and between departments so that each can realize the importance of accurate reporting procedures. 
  • Partner with RC Portfolio Leaders to develop training opportunities for staff, further enhancing the impact of the portfolios and the company.  
  • Partners withExecutive Directors and/or RC Portfolio Leaders to provide training to Billers and Billing Managers.    
  • Utilizes ticketing software to track trends of support/education needs.  
  • Develop and maintain reporting metrics to identify agencies that need additional support through training and education—developing plans with EDs and RCPLs to enhance the field results. 
  • Pioneering the creation of best practicesfor Service Center and Field in a manner that is easy to understand and adopt into practice. Create methods that are engaging and easy to absorb.  
  • Establishes and maintains positive and collaborative working relationships withAR Service Center Resources, Billers/Billing Managers, otherRC Portfolio Leaders, and payors.     
  • Maintains a comprehensive working knowledge of payor contracts and ensures that agencies are billing and collecting according to contract provisions, and adjusts training courses accordingly. 
  • Protects the confidentiality of patient and agency information through effective controls and combined efforts with billing operations.     

 

The above statements are intended to provide a representative summary of the major duties and responsibilities typically performedby incumbents of thisjob.  The incumbents may be requested to perform job-relatedtasks other than those stated in this description.   

 

JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)

  • At least three years’ experience in health care billing and collections management
  • Experience in home health and/or hospice operations​
  • Demonstrated experience in LMS development with configuration skills.
  • Ability to exercise discretion and independent judgment and demonstrateeffective communication, negotiation, and public relations skills.      
  • Demonstrated capability to manage detailed information accurately.     
  • Ability to work tactfully and collaboratively with colleagues, peers, service center personnel, referral sources, and payers.   
  • Demonstrates ingenuity,autonomy, assertiveness,flexibility, and cooperation inperforming job responsibilities.    
  • Experience with in Home Care Home Base, Waystar, Availity, Medicare Administration Contractors (MACs) portals, etc., with the ability to train staff in software systems and processes.
     

Why Join Us

At Pennant Services, we don’t just manage—we lead like owners. Our unique culture is built around empowerment, accountability, and growth. We invest in people who are ready to build and own their impact.

Location:Remote
Wage: $70,000 - $80,000
Type: Full-Time

What sets us apart:

  • Empowered, autonomous leadership supported by centralized resources
  • A work-life balance that supports personal well-being
  • Full benefits package: medical, dental, vision, 401(k) with match
  • Generous PTO, holidays, and professional development

A culture built around our core values—CAPLICO:

Customer Second

Accountability

Passion for Learning

Love One Another

Intelligent Risk Taking

Celebrate

Ownership

About Pennant

Pennant Services supports over 180 home health, hospice, senior living, and home care agencies across 14 states. Our Service Center model allows local leaders to lead, while we provide the centralized clinical, HR, IT, legal, and compliance support they need to succeed.

Learn more at:www.pennantgroup.com


Pennant Service Center
1675 E. Riverside Drive, Suite 150
Eagle, ID 83616

#Remote

The employer for this position is stated in the job posting.  The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US.  Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.  More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

About the Company

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Pennant Services

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