Banking Services, Customer Relations, Customer/Client Research, Data Management, Document Imaging, Financial Reporting, Image Management, Organizational Skills, Reconciliation, Regulatory Compliance, Time Management, Treasury
Key Responsibilities
Payer Portal Administration
- Coordinate with clients to establish and configure payer portal access
- Maintain and update portal login credentials in a secure and organized manner
- Add, modify, and remove user access as needed in alignment with client and compliance requirements
Banking & Treasury Support
- Act as primary liaison between clients and banking institutions
- Transfer funds between client bank accounts in accordance with established protocols
- Create, maintain, and reconcile bank deposit reports using client bank account data
- Retrieve and manage lockbox images and related documentation from client bank accounts
Reporting & Data Management
- Prepare and distribute payout reports to clients accurately and on schedule
- Provide invoice-related data derived from treasury processes to the Client Success team
- Ensure all financial reporting is timely, accurate, and compliant with internal controls