Revenue Enhancement Specialist (2 positions)

Shape the future of human services in Steele County. We are seeking individuals who want to be on a high-performing team, foster a healthy and inclusive work culture, and implement innovative systems that deliver services with accountability, dignity, and measurable impact.

About Steele County Human Services

The Minnesota Prairie County Alliance (MNPrairie) is a collaborative human services agency formed in 2014 by Dodge, Steele, and Waseca counties to deliver essential services through a shared structure. Steele County has made the decision to transition out of the collaborative and establish an independent county human services department. Planning and activities for this separation are underway, with the new department scheduled to launch on January 1, 2027. This change reflects Steele County's commitment to local service delivery and meeting the unique needs of its residents. Our intention is to build our team and have the new members join us towards the end of 2026 or early January 2027!

Job Title: Revenue Enhancement Specialist

Department: Human Services

Immediate Supervisor: Varies

FLSA Status: Non-Exempt

Union: AFSCME

Job Summary

Under general direction from the Program Supervisor, the Revenue Enhancement Specialist will perform detailed administrative and clerical duties. Identifies, reviews and submits billable services to capture revenue from various funding sources. Processes claims while ensuring accuracy. Reconciles budgets and utilizes many county and state computer programs to ensure client eligibility. This position is focused on maximizing revenue for the department by investigating, analyzing and resolving technical matters. Ability to leverage available funding streams while maintaining compliance with federal and state regulations while improving processes across all services areas. Assist coworkers throughout the Human Services Department and related work as assigned.

Essential Duties and Responsibilities

• Identifies, reviews and submits billable services to capture revenue from various funding sources.
• Process claims, reviews reports and updates information to submit for reimbursement. Provides quality control measures. Serves as resource for fiscal and data entry.
• Verifies and monitors eligibility for programs and regularly communicates updates to clients, community partners and team members.
• Researches and problem solves when claims are denied or rejected due to missing information.
• Maintains accurate data bases, spreadsheets and statistical information and creates reports to communicate financial stability and trends.
• Reconciles department budget and collaborates with accounting department, supervisors and management team to ensure integrity in billing and compliance.
• Collaborates with the Minnesota Department of Human Services to stay informed of changes to waivers and state plan services.
• Performs quality assurance audits within the revenue cycle. Including monitoring work queues, reports, and identifying any performance improvement trends to supervisor.
• Assist team members with navigating and troubleshooting human services programs.
• Assist with training new employees and existing employees when process improvements are implemented.
• Performs other duties of a comparable level or type, as required.
• Keeps abreast of changing legislation, trends, policies, and developments in areas of responsibility.
• Attends various state, regional and local training sessions.

Minimum Qualifications

• Associate's Degree in behavioral or social sciences, business administration, administrative assistant, healthcare administration, accounting or closely related field.
• Two years of experience in customer service, data entry, waivers, county or state human services experience OR a combination of education and experience
• Valid Driver's License
• Ability to pass a background check

Essential Knowledge

• Knowledge of billing and claims processing.
• Fundamental knowledge of accounting and financial revenue cycle.
• Fundamental knowledge of community resources.
• Knowledge of operation and use of computer equipment and human service customized applications and software programs.
• Knowledge of federal, state, and agency programs, services, policies, procedures and organization.
• Knowledge of current social, economic, and health programs.
• Knowledge of Federal, State and local welfare policies and programs, and the laws on which they are based.

Essential Skills

• Oral, written and interpersonal communications.
• Skilled in the use of a variety of programs like: Microsoft Office, MAXIS, SSIS, MMIS, etc.
• Establishing and maintaining effective working relationships and rapport with clients, coworkers, community partners, and supervisors.
• Skilled in reviewing, reconciling, auditing and correcting data.
• Skill in the use of computers, statistical software, and technology.
• Skill in analytical thinking and problem-solving.
• Understanding, applying and following regulations, guidelines, statues, and reporting requirements/deadlines.
• Ability to analyze data, identify trends and recommend actions.
• Time management and organizing work priorities.
• Ability to maintain confidentiality and discretion.

Physical Job Requirements (Percentage of Time)

Category: Light work

Exerting up to 25 pounds of force occasionally and/or up to 10 pounds of force frequently to lift, carry, push, pull or otherwise move objects in the performance of the job.

• Stand: occasionally (1-33%)
• Walk: occasionally (1-33%)
• Sit: frequently (34-66%)
• Use of hands: frequently (34-66%)
• Reach with hands & arms: occasionally (1-33%)
• Stoop, kneel, crouch or crawl: occasionally (1-33%)
• Talk or hear: continuously (66-100%)
• Taste or smell: never
• Lift & carry: up to 10 pounds frequently (34-66%), up to 25 pounds occasionally (1-33%)

Working Conditions

Duties of the job are primarily administrative responsibilities. Employee works primarily in an indoor office setting and is exposed to minimal adverse or hazardous physical conditions. Employees are exposed to some disagreeable, hostile, uncooperative and/or angry clients or members of the public that can make the job less than desirable. Potential hazards and risks can be minimized through departmental procedures, training, and general county risk management techniques employed by the County.

This description is intended to describe the kinds of tasks and levels of work difficulty being performed by people assigned to this classification. The list of responsibilities is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

First review of applications set to occur on Monday, October 12th, 2026. We will continue to review applications as we receive them.

Full-Time, Non-Exempt

Benefit & Pension Eligible

Steele County will contribute to HSA/VEBA $1,700 for single or $3,500 for family (if you elect to pay for our Medical insurance that is provided by Medica); other benefits that are available include dental, vision, life insurance, long term disability insurance, deferred compensation plan, pension plan, employee assistance program, paid time off, etc.

Cost of living adjustment and pay increases per union contract.

EOE