• New York City, New York
  • $115,000–$130,000 Per Year
  • Autofill and Review
2 days ago

Job Description

The Revenue Operations Analyst supports the firm's corporate revenue programs and its enterprise technology and data agreements, working with program owners to maintain data, prepare reporting, track obligations, and coordinate follow-up. This role works across Sales, Operations, Growth, Accounting, FP&A, Legal, Marketing, and Technology. The firm is scaling a set of corporate revenue programs, including strategic partnerships, qualified leads, and managed accounts, that generate revenue alongside the agent platform. It is also expanding a centralized model for the enterprise software and data agreements that support the field. Both require the same discipline: clean attribution, tracked obligations, recurring reporting, and a clear view of what the firm earns and what it spends. This role supports that discipline and prepares the reporting that shows what each program and agreement returns.The base salary range for this role is $115,000– $130,000 per year. This position is eligible for a discretionary performance-based bonus. The exact bonus is not guaranteed and will vary based on individual performance, team results, and company performance. Actual pay will be determined by factors such as education, experience, and job-related skills relevant to the role. Marcus & Millichap is a multi-state employer and posted salary ranges are provided in good faith for compliance with all relevant pay-transparency regulations. These ranges may not reflect potential compensation for positions based in other states or regions.

Responsibilities

Revenue Program Operations. Support the day-to-day operations across the firm's corporate revenue programs: strategic partnerships, qualified leads, and managed accounts. Working alongside each program's owner, maintain the operating flow and attribution model for each within the CRM, and help extend them as the programs evolve. Reconcile partner-reported figures against internal data and flag variances and amounts owed for resolution. Document program rules and standard operating procedures as they are agreed. Recommend changes to program design where the data warrants. Support partner relationship coverage as the portfolio scales.

Revenue Tech Stack & Vendor Governance. Maintain a firmwide inventory of the platforms, data subscriptions, and productivity tools the sales organization runs on. Track contract terms, cost, license counts, and utilization for each, so renewal decisions are made on evidence. Run a central calendar of obligations, renewals, and notice periods spanning partner and vendor agreements. Provide the usage and cost analysis that informs subscription strategy and consolidation decisions, and support tool evaluation and renewal negotiations. Support day-to-day vendor communications for select tools, including reporting requests, escalation tracking, and renewal preparation.

Agent Support Spend. Run the day-to-day process for agent support dollars: partner with Accounting on attribution, maintain the approval and provisioning workflow, and prepare reporting on utilization and cost allocation. Help shape how allocations are tracked as the program formalizes.

Financial Attribution & Reporting. Prepare the recurring reporting that connects program and agreement performance to the firm's financials, covering attribution accuracy, referral conversion, managed account performance, and return on engagement. Apply consistent measurement standards from launch so programs can be compared as they scale. Partner with Accounting and FP&A so revenue earned and spend committed are attributed, invoiced, and recorded correctly, connecting program and vendor economics to the firm's P&L. Report on program impact for market, divisional, and finance leadership.

The Person

Qualifications & Experience

  • Bachelor's degree in business, finance, economics, or a related field, or equivalent practical experience.

  • 3–4 years in business operations, revenue operations, vendor or contract management, financial planning and analysis, or a comparable analytical and operational role.

  • Working knowledge of financial data, including cost, revenue, and budget reporting.

  • Comfort working with data in Excel, a CRM (Salesforce preferred), and a business intelligence platform (Tableau preferred). Able to define requirements, validate what is built, and prepare reporting. Administrator-level expertise is not .

  • Track record of owning a recurring process with financial consequence, such as a close, a reconciliation, a renewal cycle, or a reporting package.

Preferred Qualifications

  • Familiarity with how a P&L is structured.

  • Experience administering vendor contracts, renewals, or software licensing at scale.

  • Experience supporting a workforce of independent contractors, franchisees, or other populations where program adoption depends on demonstrated value.

  • Commercial real estate, professional services, or brokerage exposure.

  • Proficiency with Microsoft 365 and comfort using AI tools within a daily workflow.

Competencies & Characteristics

  • Comfortable where definitions, systems, and precedent are still being established.

  • Strong written and verbal communication; effective with both technical and executive stakeholders.

  • Identifies what needs to happen next and moves it forward.

  • Follows a discrepancy to its source rather than working around it.

  • Thinks critically about the work and brings solutions alongside the problems.

  • Self-motivated, with high attention to detail and the ability to manage multiple and competing priorities.

Benefits:

Marcus & Millichap offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Eligible employees may have access to the following benefits, subject to the terms of applicable benefit plans:
• Health, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) retirement plan with employer matching contributions
• Life and disability insurance
• Employee Assistance Program (EAP) and wellness resources
Benefits eligibility, coverage, and employer contributions may vary based on position, employment status, location, and length of service. This summary is provided for informational purposes only and does not constitute a guarantee of benefits. Additional details will be provided during the hiring process or upon request.
We are an Equal Opportunity Employer and are committed to providing reasonable accommodation to qualified individuals with disabilities. If you need assistance with the application process or require a reasonable accommodation to perform the essential functions of this position, please contact us at peopleteam@marcusmillichap.com.

Marcus & Millichap is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Numbers & Facts

LocationNew York City, New York
Salary$115,000–$130,000 Per Year

Skills

  • Accountingunmatched
  • Alliance/Partner Managementunmatched
  • Artificial Intelligence (AI)unmatched
  • Budget Reportingunmatched
  • Business Intelligenceunmatched
  • Business Operationsunmatched
  • Comparative Analysisunmatched
  • Contract Managementunmatched
  • Cost Allocationunmatched
  • Cost Analysisunmatched
  • Customer Conversionunmatched
  • Customer Relationship Management (CRM)unmatched
  • Detail Orientedunmatched
  • Economicsunmatched
  • Employee Assistance Planunmatched
  • Enterprise Applicationsunmatched
  • Financeunmatched
  • Financial Planning and Analysis (FP&A)unmatched
  • Financial Reportingunmatched
  • Information Systems/Technology IS/IT Administrationunmatched
  • Inventory Managementunmatched
  • Leadershipunmatched
  • Legalunmatched
  • Marketingunmatched
  • Microsoft Product Familyunmatched
  • Needs Assessmentunmatched
  • Negotiation Skillsunmatched
  • Operational Auditunmatched
  • Operational Supportunmatched
  • Performance Managementunmatched
  • Presentation/Verbal Skillsunmatched
  • Profit & Lossunmatched
  • Reconciliationunmatched
  • Reporting Skillsunmatched
  • Requirements Managementunmatched
  • Requirements Validation/Verificationunmatched
  • Revenue Analysisunmatched
  • Revenue Growthunmatched
  • Revenue/Sales Reportingunmatched
  • Salesunmatched
  • Sales Operationsunmatched
  • Sales Qualificationunmatched
  • Salesforce.comunmatched
  • Software Licensesunmatched
  • Standard Operating Procedures (SOP)unmatched
  • Tableauunmatched
  • Usage Analysisunmatched
  • Vendor/Supplier Managementunmatched
  • Vendor/Supplier Selectionunmatched
  • Writing Skillsunmatched

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