Revenue Operations Analyst

Freshfields Bruckhaus Deringer LLP

New York, NY

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JOB DETAILS

SALARY

$120,000–$140,000 Per Year

SKILLS

Accounting, Accounts Receivable, Alliance/Partner Management, Analysis Skills, Best Practices, Billing, Budgeting, Business Skills, Cash Flow, Channel Strategies, Credit and Collections, Data Quality, Disability Accommodations, File Maintenance, Finance, Financial Analysis, Financial Management, Financial Operations, Financial Planning, Financial Systems, Forecasting, Identify Issues, Interpersonal Skills, Legal, Maintain Compliance, Medical Genetics, Metrics, Military, Operational Audit, Performance Analysis, Performance Tuning/Optimization, Pricing, Problem Solving Skills, Process Improvement, Productivity Management, Professional Services, Profit & Loss, Quality Management, Relationship Management, Reporting Dashboards, Reporting Skills, Revenue Analysis, Revenue Management, Revenue Recognition, Sales Management, State Laws and Regulations, Time Management

LOCATION

New York, NY

POSTED

1 day ago

Role Overview

The Revenue Operations Analyst is a senior, partner-facing role responsible for end-to-end ownership of the revenue lifecycle across an assigned portfolio of partners and matters. Acting as a strategic advisor, the Revenue Operations Analyst combines commercial insight,financial oversight, and operational execution to optimize revenue performance, drive realization, and enhance cash flow.

This role is built on a "single point of accountability" model-one individual owning the process from matter inception through billing and collection-while developing trusted relationships with partners and influencing key financial decisions.

Key Responsibilities

Strategic Partner Relationship Management

Serve as the primary financial advisor to assigned partners, building strong, trusted relationships at a senior level
Coordinate matter inception and ongoing matter maintenance, including review of matter setup details, billing rates, eBilling matter IDs, client billing requirements, and client name/address accuracy to ensure compliance with engagement terms and billing guidelines.
Partner with Pricing and Rates teams to ensure matters are correctly configured in 3e and applicable eBilling platforms prior to invoice submission.
Lead structured WIP, billing, and AR review discussions, providing clear recommendations and driving decisions
Influence partner behavior through data-driven insights on realization, billing strategy, and collections
Anticipate risks and opportunities across the partner portfolio and proactively recommend solutions
Act as a thought partner on client-specific strategies, including complex billing arrangements, fee structures, and dispute resolution

End-to-End Revenue Ownership

Own the full revenue lifecycle: budget validation, WIP management, proforma generation, billing, and collections
Ensure timely and accurate billing aligned with engagement terms, client guidelines, and internal controls
Drive billing discipline and accountability, ensuring matters are billed promptly and efficiently
Oversee AR strategy, including escalation of aged balances and coordination of collection efforts
Maintain full visibility over portfolio performance, ensuring no revenue leakage

Commercial & Financial Leadership

Provide advanced financial analysis at the matter and partner level, including realization, margin, and working capital metrics
Advise on rate strategy, discounts, and fee arrangements, ensuring alignment with firm and client expectations
Support partners in navigating complex financial scenarios (e.g., budget overruns, write-offs, alternative fee arrangements)
Translate financial data into clear, actionable insights that drive decision-making

Operational Oversight & Execution

Update and maintain the forecast file for each assigned partner
Lead the proforma-to-invoice process, ensuring high-quality outputs and efficient turnaround times
Coordinate across billing/eBilling, and AR teams to ensure seamless execution
Ensure compliance with client billing guidelines, eBilling requirements, and internal policies
Resolve complex billing issues, including rejections, disputes, and system-related challenges
Manage the monthly accrual process for assigned partners and matters, including preparation, analysis, tracking, and communication of accrual estimates and revenue recognition updates.
Monitor matter financial performance and proactively identify issues related to rates, budgets, realization, collections, eBilling compliance, and matter profitability.

Process Improvement & Governance

Identify and implement process improvements to enhance efficiency, accuracy, and scalability
Establish and enforce best practices across the revenue cycle
Maintain high-quality data integrity across financial systems
Contribute to the development of reporting frameworks and performance dashboards

Qualifications & Experience

Degree in Finance, Accounting, Business, or equivalent experience
5+ years of experience in legal billing, revenue management, or professional services finance
Demonstrated experience working directly with senior stakeholders or partners
Strong understanding of complex billing structures, e-billing platforms, and client guidelines

Key Skills & Competencies

Executive Presence: Ability to influence and advise senior partners with confidence and credibility
Ownership Mindset: End-to-end accountability with a proactive, solutions-driven approach
Commercial Acumen: Deep understanding of profitability, pricing, and revenue drivers
Relationship Management: Strong interpersonal skills with the ability to build trust and drive alignment
Analytical Expertise: Advanced Excel and financial analysis capabilities
Operational Excellence: Ability to manage complexity while maintaining accuracy and efficiency

For individuals assigned and/or hired to work in New York and California or reporting to someone in those states, Freshfields is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the States of New York and California and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $120,000 to $140,000.

EEO Statement
Freshfields US LLP is proud to be an equal employment employer. Our policies and practices will be free from unlawful discrimination based upon race, color, ethnicity, religion, creed, sex (including pregnancy, childbirth or related medical conditions), national origin, citizenship, immigration status, ancestry, age, marital status, protected veteran status, military service, disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under federal, state or local law. We strive to promote an atmosphere that encourages equal opportunities and prohibits discriminatory practices, including sexual harassment.

Disability Accommodation for Applicants to Freshfields US LLP
Freshfields US LLP is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the alternative email address below to contact us about your interest in employment at BusinessServicesRecruitment@Freshfields.com , or you can send your resume to BusinessServicesRecruitment@Freshfields.com , or you can call us at +1-212-277-4000.

About the Company

Freshfields Bruckhaus Deringer LLP

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