Job Description
Description
Position Summary:
Responsible for supporting the oversight of the systems, processes, and analytics that enable revenue growth and operational efficiency within the Consumer Direct lending channel. This role will collaborate with Sales, Marketing, Finance, and Operations teams to optimize the revenue cycle, improve pipeline visibility, and support business performance. The Analyst will support forecasting, reporting and adoption of tools and processes that support loan officers and sales leaders in meeting revenue targets.
Responsibilities:
- Establishes and maintains strong relationships with sales team members to understand their needs and optimize lead distribution processes.
- Applies quantitative and qualitative analyses to produce actionable insights to increase production, enhance contact strategy and improve unit economics
- Leads daily pricing analyses to compare market pricing and recommend potential changes to improve rankings and/or conversion.
- Supports administration of CRM system (MSFT Dynamics) across data integrity and product upgrades / enhancements in partnership with Technology & Product teams.
- Standardizes and documents revenue processes to ensure scalability, compliance, and efficiency.
- Supports cross-functional projects to improve sales enablement, lead management, and marketing attribution.
- Partners with Finance to validate revenue forecasts, commission structures, and performance metrics.
- Stays informed about industry trends and best practices in lead management and sales operations.
- Performs other duties and projects assigned.
Requirements
- Bachelor’s Degree in Business Administration, Finance, Economics or related field preferred.
- Minimum of two (2) + years’ experience in Revenue Operations, Sales Operations, or Business Operations, preferably within mortgage lending, financial services, or banking.
- Knowledge of mortgage lending products, pipeline management, and loan officer performance metrics.
- Excellent analytical skills with expertise in Excel, SQL, or BI tools required.
Why work for #teamloanDepot:
- Aggressive compensation package based on experience and skill set.
- Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
- Work with other passionate, purposeful, and customer-centric people.
- Extensive internal growth and professional development opportunities including tuition reimbursement.
- Comprehensive benefits package including Medical/Dental/Vision.
- Wellness program to support both mental and physical health.
- Generous paid time off for both exempt and non-exempt positions.
About loanDepot:
loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.
Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is between $66,000 and $104,500. Your base pay will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location.
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Numbers & Facts
| Location | Southfield, Michigan |
| Industry | Financial Services |
| Salary | $66,000–$104,500 Per Year |
| Company Size | 5,000 to 9,999 employees |
| Year Founded | 2010 |
| Website | https://www.loandepot.com/ |
Benefits
Employee Referral Program, Employee Events, Game Rooms, Life Insurance, Merchandise Discounts, Military Leave, On Site Cafeteria, Parking, Prescription Drug Coverage, Professional Development, 401K, Concierge Services
About Company
loanDepot, America's lender, matches borrowers through technology and high-touch customer care with the credit they need to fuel their lives. As a fast-growing national consumer lender, the loanDepot platform is disrupting finance by dissolving the lines between mortgage and nonmortgage credit. The company has funded over $150 billion in fundings since inception, and is passionate about emerging financial technology and dynamic product delivery supported by excellent customer service to empower consumers. Headquartered in Southern California, loanDepot employs 6,400 team members across the country including 2,000+ licensed loan officers who hold more than 10,000 licenses. The company operates 150+ local loan locations nationwide.
Skills
- Analysis Skillsunmatched
- Banking Servicesunmatched
- Best Practicesunmatched
- Business Administrationunmatched
- Business Intelligence Softwareunmatched
- Business Operationsunmatched
- Business Supportunmatched
- Comparative Analysisunmatched
- Consumer Channelunmatched
- Consumer Loansunmatched
- Cross-Functionalunmatched
- Customer Relationsunmatched
- Data Qualityunmatched
- Direct Lendingunmatched
- Diversityunmatched
- Documentation Standardsunmatched
- Economicsunmatched
- Financeunmatched
- Financial Operationsunmatched
- Financial Servicesunmatched
- Forecastingunmatched
- Industry/Trade Analysisunmatched
- Lead Managementunmatched
- Loan Processingunmatched
- Loansunmatched
- Maintain Complianceunmatched
- Market Analysisunmatched
- Marketingunmatched
- Meet Sales Quotaunmatched
- Microsoft Dynamics CRMunmatched
- Mortgageunmatched
- Mortgage Lendingunmatched
- Needs Assessmentunmatched
- Operational Auditunmatched
- Performance Analysisunmatched
- Performance Metricsunmatched
- Pricingunmatched
- Process Improvementunmatched
- Product Managementunmatched
- Qualitative Analysisunmatched
- Quantitative Analysisunmatched
- Revenue Analysisunmatched
- Revenue Forecastingunmatched
- Revenue Growthunmatched
- SQL (Structured Query Language)unmatched
- Salesunmatched
- Sales Operationsunmatched
- Sales Pipelineunmatched
- Systems Administration/Managementunmatched
- Team Playerunmatched
- Tuition Reimbursementunmatched
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