Who are we?
iBanFirst is a fast-growing European fintech that is revolutionizing international payments for SMEs. Founded in 2016, our platform empowers Small & Medium Multinationals (SMMs) to regain control over their payment operations: currency conversion (FX), international transactions, and foreign exchange risk management across 140 countries - quickly, transparently, and securely.
We make life easier for SMEs through an advanced technology platform (automation, APIs, AI…) combined with dedicated expertise, offering the best of both worlds: the agility of a SaaS solution and the reliability of a trusted partner.
By simplifying complexity, iBanFirst helps thousands of bold companies seize global business opportunities with peace of mind - delivering simplicity, transparency, and security.
Key figures
- 350+ employees across 14 offices in 11 European countries
- 30+ nationalities represented, average age: 32
- 10,000 corporate clients trust us
- €80M in revenue in 2025, with a target of around €100M in 2026
- Profitable for nearly two years
- Ranked for 7 consecutive years in the Financial Times FT1000, among the fastest-growing European companies
- An NPS of 87.5 - an exceptional score in our industry that reflects enthusiastic client feedback on the simplicity, speed, and quality of our service
A strong culture built around 4 core values
- Team First: The complexity of our industry demands collective intelligence. We prioritize cooperation, transparency, and knowledge sharing. Success is a team effort, and decisions are made together.
- Tenacity: We're transforming a challenging and highly regulated market. It requires endurance, fast learning, and resilience - qualities rooted in our entrepreneurial DNA.
- Transformation: Innovation is not a buzzword; it's a necessity in a constantly shifting and strategic sector. We innovate with intent: every technical, product, or organizational improvement is designed for real impact.
- Trust: Trust is the foundation of everything we build - with our clients and, above all, internally. It's driven by ownership, autonomy, and a shared commitment to transparency, rigor, and reliability.
Why join us?
- We operate at the heart of a strategic and fast-evolving sector: international payments for SMEs - a complex, high-potential market.
- We're driven by a meaningful mission: helping bold "Small & Medium Multinationals" succeed globally.
- Our platform integrates cutting-edge technologies (AI, automation…), making it an ideal playground to test, learn, and innovate continuously.
- You'll join an agile environment where your expertise has tangible impact, working alongside talent from top financial institutions.
- iBanFirst is profitable and backed by long-term investors: Xavier Niel and Bpifrance, historical shareholders, and Marlin Equity Partners, who joined in 2021 to support our international ambitions.
Joining iBanFirst means joining a profitable, international, fast-growing company at a pivotal moment - where commercial transformation and data-driven decision-making are at the heart of our next phase of growth.
Recruitment Context
We are investing in building and strengthening our Revenue Operations function as iBanFirst enters a key phase of commercial transformation. With a new CRO on board and our commercial teams evolving across Europe, we are creating the conditions for a high-impact RevOps function that sits at the very centre of the business - a true intelligence hub for performance.
This is a moment of real opportunity: the Rev Ops team will have direct visibility with the CEO and executive leadership, and will play a central role in shaping how iBanFirst grows across markets.
Manager & Team
You will report to Anne-Sophie Pradier, VP Revenue Operations & Partnerships.
You will work hand-in-hand with Anne-Sophie and in close collaboration with Alexandre Schont (Chief Revenue Officer), Anne-Sophie's N+1, who will be a key partner for strategic discussions on commercial performance. Your work will feed directly into decisions at CRO and executive level.
The Revenue Operations team is structured around two complementary pillars:
- Revenue Operations - strategic analytics, KPI definition, funnel intelligence, business partnering with the CRO
- Sales Operations - execution-focused, working closely with country managers and commercial teams on process, CRM, and productivity
You will be the RevOps Lead - working at the intersection of data, strategy, and commercial execution, with high visibility across the organisation.
What will you do?
With a cross-functional view of the full customer lifecycle - acquisition, closing, retention - you will be a key driver of alignment between our Sales, Marketing, and Customer Success teams across multiple markets. You are equal parts data cruncher and strategic partner: as comfortable diving into the numbers as you are presenting insights to leadership.
Key responsibilities:
Business Performance Analysis & Insights:
- Build and own a unified view of the revenue funnel, from lead generation to client upsell
- Track and analyse key revenue metrics: ARR, NRR, churn, LTV, conversion rates by stage and market
- Define and align company-wide KPIs in close collaboration with Anne-Sophie and the CRO - ensuring the whole organisation speaks the same language on performance
- Deliver actionable insights to support go-to-market decisions and executive reviews
Sales, Marketing & CS Alignment:
- Identify and resolve friction points across teams to streamline the customer journey
- Define and maintain shared definitions, metrics, and processes across functions
- Lead cross-functional projects to improve the end-to-end customer lifecycle
Tech Stack & CRM:
- Oversee the integration and consistency of the GTM tech stack (CRM, marketing automation, CS tools, revenue intelligence platforms)
- Ensure data quality and integrity across the full funnel
Forecasting & Strategic Planning:
- Contribute to revenue forecasting and commercial planning exercises
- Model growth scenarios and market prioritisation frameworks
AI & Efficiency:
- Drive AI adoption initiatives within the commercial teams - identifying concrete use cases to increase team efficiency and impact
Role Objectives
First 3 months:
- Get fully up to speed with iBanFirst's commercial model, data infrastructure, and existing reporting
- Build strong working relationships with Anne-Sophie, Alexandre Schont, and key business stakeholders across Sales, Marketing, and Customer Success
- Develop a clear view of the current state of KPI definition and funnel tracking
First 6 months:
- Define and align the company's core revenue KPIs - the top priority for this role
- Deliver a reliable, decision-grade view of the revenue funnel across markets
- Establish a regular cadence of insights and business reviews with senior leadership
First 12 months:
- Be recognised as the intelligence hub of the commercial organisation - the team people come to for answers on business performance
- Have a measurable impact on the quality of go-to-market decisions
- Contribute to at least one strategic initiative (AI, commercial transformation, or planning)
What do you bring?
Experience:
- 5-7 years of experience in Revenue Operations, Sales Operations, Business Operations, or a business analyst role in a B2B environment
- Proven track record of turning complex data into clear, actionable insights that drive commercial decisions
- Experience working cross-functionally with Sales, Marketing, and/or Customer Success teams
Must-have skills:
- Strong analytical mindset - you are a data cruncher at heart; you live in the numbers and know how to make them tell a story
- BI tools proficiency - hands-on experience with Power BI, Metabase, Tableau, or equivalent; Excel/Google Sheets at an advanced level
- Entrepreneurial spirit - you don't wait to be told; you identify opportunities, take initiative, and are energised by having real impact in a fast-moving environment
- Cross-functional collaboration - you build trust across teams, communicate clearly with both technical and non-technical stakeholders, and know how to align diverse teams around shared goals
- Salesforce or equivalent CRM - comfortable working with CRM data; Salesforce experience is a strong plus
- Fluent in both French and English
Nice to have:
- Experience in fintech, payments, or B2B SaaS - especially familiarity with SaaS metrics (ARR, NRR, LTV, CAC…)
- Previous exposure to revenue forecasting or commercial planning
- Experience with AI tools in a commercial or operational context
What do we offer?
- Permanent contract (CDI)
- Compensation: €65,000 - €85,000 gross annual package, including a 10% performance bonus
- Location: Paris (Porte Maillot)
- Hybrid work policy: Office-first culture - approximately 1 day/week remote. Travel to European offices ~2 times per quarter.
Why this is a great opportunity:
- High visibility from day one - direct exposure to the CEO, CRO, and executive leadership team; your work shapes decisions at the top
- A pivotal moment - iBanFirst is transforming its commercial organisation; you will be a key architect of that transformation
- Real strategic impact - this is not a support role; it's a central, decision-driving function that the business relies on
- Entrepreneurial environment - flat hierarchy, fast decisions, and the space to build and own your scope
- AI at the forefront - you'll be part of initiatives to bring AI into the commercial teams, in a company that takes technology seriously
Benefits:
- Swile meal card
- AXA health insurance
- 50% commuter benefit reimbursement
- RTT (extra paid days off)
- Gymlib subscription
- Paid parental leave
- Company-wide events, team offsites, and social activities
Recruitment Process
Screening call with Malorie Petitjean (Talent Acquisition Specialist) - 30 minutes - remote (Teams)- Purpose: General fit, motivation, salary expectations, availability
Interview with Anne-Sophie Pradier (VP Revenue Operations & Partnerships) - 30 minutes - remote (Teams)- Purpose: Role fit, analytical mindset, strategic vision, team fit
Case study with Anne-Sophie Pradier- 45 minutes - remote or in-person- Purpose: Practical assessment of analytical thinking, data approach, and RevOps problem-solving
Final round with Alexandre Schont (Chief Revenue Officer) - remote or in-person- Purpose: Leadership validation, strategic alignment, long-term potential
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