Revenue Operations Manager

AppFolio, Inc

San Diego, CA

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JOB DETAILS

SALARY

$114,400–$143,000 Per Year

SKILLS

Agile Programming Methodologies, Analysis Skills, Artificial Intelligence (AI), Automation, Business Analysis, Business Growth, Business Intelligence, Business Operations, Business Plan, Business Processes, Business Solutions, Capacity Management, Channel Strategies, Cloud Computing, Communication Skills, Cross-Functional, Customer Relationship Management (CRM), Data Analysis, Finance, Financial Operations, Forecasting, High Tech Industry, Management Consulting, Market Segmentation, Marketing, Multitasking, Operational Audit, Operations Management, Partner Sales, Performance Analysis, Performance Metrics, Presentation/Verbal Skills, Productivity Management, Project Execution, Project/Program Management, Real Estate, Reporting Dashboards, Reporting Skills, Revenue Growth, Revenue Management, SQL (Structured Query Language), Sales, Sales Forecasting, Sales Operations, Sales Support, Software as a Service (SaaS), Tableau, Team Player, Time Management

LOCATION

San Diego, CA

POSTED

17 days ago

Hi, We’re AppFolio

We’re innovators, changemakers, and collaborators. We’re more than just a software company – we’re pioneers in cloud and AI who deliver magical experiences that make our customers’ lives easier. We’re revolutionizing how people do business in the real estate industry, and we want your ideas, enthusiasm, and passion to help us keep innovating.

The Revenue Operations Manager will be part of a high-performance and collaborative sales operations and enablement team. This role will encompass many aspects of operating a best in class sales organization including Go-to-market (GTM) planning, sales forecasting, business operations, and data analytics. This individual will have a deep understanding of our sales process, business initiatives, sales drivers, and our growth targets. A successful candidate in this role will be a key player in collaborating with Sales and Business leaders to identify and activate opportunities for improvement to achieve growth in each market segment.

Example projects include identifying business whitespace, building reporting infrastructure and executive dashboards, supporting pipe review cadences and business growth initiatives, and assisting in annual planning and monthly forecasting.

Your impact

Serve as strategic business partner to sales leaders to support performance reporting, KPI tracking, forecasting, and overall business performance.
Develop and maintain reports and dashboards that track business objectives/key results to accurately gauge the success of the business and help increase sales productivity.
Derive meaningful, actionable insights and specific recommendations from sophisticated business analyses and advanced modeling to improve GTM effectiveness.
Create and deliver presentations with data-driven insights and a strategic narrative for senior executives.
Participate in the annual business planning process for the sales team through support with capacity planning, territory carving and quota setting.
Partner in determining the set of tools, automation, and processes needed to scale with the business.
Work cross-functionally with other business units teams including Marketing, Business Systems, and Finance

Qualifications

Self Starter: Ability and expectation to take initiative; Someone who can work with minimal supervision and input to identify and execute against strategic business initiatives
Efficiency: Able to produce significant output with minimal wasted effort. Successfully manage multiple projects from execution through to implementation and optimization
Communication: Able to provide a clear communication regarding strategy (what we are doing, why, how it impacts) and present it in a clear, articulate, real, and consistent way across all levels, internally and externally
Analytical Skills: Able to draw insightful conclusions from data. Deliver timely insights that contribute to driving performance; Effective at developing and maintaining performance dashboards and business intelligence
Flexibility / Adaptability: Adapts quickly to changing priorities and conditions. Agile and can lead effectively through change.
Technical Expertise: Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver insights. Experience in Tableau, SQL, Advanced Excel/Google Sheets is a plus.
Growth Mindset: Positive, owns outcomes and takes responsibility for actions and relationships.
Honesty / Integrity: Does not cut corners ethically, earns trust and maintains confidences (this role will have access to company and personal confidential information).

Must-Haves

3+ years of experience in management consulting, finance, sales operations, business operations, or an analytical/operational role
BA/BS degree or equivalent work experience
Advanced Excel Modeling / Analytical skills and CRM Reporting experience
Strong experience with Salesforce, SQL and Tableau preferred
Experience in software or services industry is a plus
Experience within a scaling organization in a fast paced, high growth environment
Has strong analytical skills and a structured approach to solving unique business problems

Location

Find out more about our locations by visiting our site.

Compensation & Benefits

The compensation that we reasonably expect to pay for this role is: $114,400 - $143,000 [base pay/OTE]. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate's skills, education, experience, and internal equity.

Please note that compensation is just one aspect of a comprehensive Total Rewards package. The compensation range listed here does not include additional benefits or any discretionary bonuses you may be eligible for based on your role and/or employment type.
Regular full-time employees are eligible for benefits - see here.

About the Company

AppFolio, Inc

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