Revenue Operations Manager

BASE COMPENSATION: $70,000 - $85,000 annually 
LOCATION: Scottsdale, AZ 
WORKPLACE SETTING: Onsite 

POSITION SUMMARY 
The Revenue Operations Manager plays a critical role in driving efficiency, performance, and alignment across the entire revenue ecosystem. This role combines analytics, project management, onboarding, enablement, and cross-functional collaboration to optimize workflows, improve decision-making, and support leadership across Advisors, Concierge, Operations, and Clinical functions. 

The Revenue Operations Manager ensures operational clarity, data accuracy, and seamless process execution while raising proactive flags, identifying downstream impacts, and helping guide strategic initiatives across departments. 

ABOUT 10X HEALTH SYSTEM 
10X Health System is a pioneering company at the forefront of the health and wellness industry, dedicated to revolutionizing the way individuals approach their personal health and well-being. With a philosophy rooted in the principle that optimal health is the foundation for a life lived to the fullest, 10X Health provides cutting-edge solutions and personalized health plans designed to empower individuals to achieve and maintain peak physical and mental performance. 

The company's comprehensive approach to health combines the latest advances in medical science, nutrition, fitness, and technology to offer a suite of services that include state-of-the-art diagnostic testing, individualized treatment protocols, and ongoing support from a team of world-class health professionals. 10X Health's commitment to innovation and results has established it as a leader in the health optimization space, catering to those who strive to push the boundaries of what is possible in their health journey. 

OBJECTIVES 
Revenue Analytics & Reporting 

• Own analysis and interpretation of Sales, Wellness, and Retention performance metrics
• Build, maintain, and optimize dashboards and reporting workflows within Salesforce and related systems
• Deliver daily/weekly/monthly reporting with insights that influence operational and strategic decisions
• Identify trends, performance gaps, and revenue risks, and escalate proactively to leadership 

Project Management & Implementation 

• Lead cross-departmental initiatives from scoping through execution, measurement, and optimization
• Oversee implementation of new SOPs, workflow changes, system modifications, pilots, and process improvements
• Act as a representative for Sales/RevOps in meetings where leadership is unavailable 

• Develop and continually update training materials, SOPs, job aids, scripts, and process documentation
• Support leadership in identifying skill gaps and coordinating targeted coaching 

Cross-Functional Alignment & Leadership Support 

• Partner closely with Advisors, Concierges, Marketing, Operations, and Clinical to align strategies and processes
• Identify downstream consequences of new initiatives and alert leadership before issues arise
• Ensure accurate communication flow between departments and translate operational insights into actionable recommendations
• Support leadership with ad-hoc analysis, reporting, forecasting, and operational strategy 

• Design, refine, and implement SOPs that increase efficiency and performance across revenue teams
• Conduct regular audits of CRM entries, workflows, Wellness processes, and Concierge quality
• Identify bottlenecks and lead the development of scalable solutions that eliminate inefficiencies 

• Business acumen with the ability to leverage data and operational insights to improve revenue performance and support strategic decision-making 
• Advanced analytical skills with the ability to interpret complex data, identify trends, and develop dashboards and KPI reporting
• Deep understanding of CRM administration, workflow automation, and revenue operations processes that support scalable business growth
• Proven ability to evaluate and optimize business processes to improve operational efficiency, customer experience, and revenue outcomes 
• Ability to lead cross functional initiatives, manage competing priorities, and drive projects from planning through execution 
• Strong collaborator with exceptional communication and stakeholder-management skills 
• Highly organized with attention to detail and a commitment to data accuracy, process consistency, and operational excellence 
• Ability to work autonomously, anticipate needs, and operate effectively in a fast-paced, high-growth environment

EDUCATION & EXPERIENCE 

• 3+ years of experience in Revenue Operations, Sales Operations, Business Operations, or Business Analytics within a high-growth organization 
• Experience administering Salesforce (required) and/or HubSpot CRM platforms 
• Bachelor's degree in Business, Analytics, Information Systems, Marketing, Operations, or a related field, or equivalent professional experience 
• Experience with Power BI, Tableau, or Looker is preferred 
• HubSpot, Salesforce Administrator, PMP, or Lean Six Sigma certifications are preferred 
• Experience in healthcare, wellness, DTC, subscription, or high-volume sales organizations is preferred 

• Prolonged periods sitting at a desk and working on a computer 

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