Revenue Processing Agent

• Assists customers (walk-in, phone, e-mail, mail) with inquiries concerning fees and calculations of those fees, applications, renewal forms, verifying business location’s jurisdiction, and determining appropriate classification codes.
• Process General business license, Temporary Vendor, and Mobile Food Truck applications; this includes the following:
• Determining jurisdiction from location of business.
• Assisting applicants on requirements and with completing application and forms.
• Classifying businesses based on type, gross income, and number of employees.
• Calculating fees by classification code to determine Occupation Fee.
• Collecting payment and issuing receipt.
• Creating a Business License account number and appropriate licenses using computer.
• Preparing, reviewing and processing applications and payments with speed and accuracy.
• Verifying all receipts and payments are balanced and reconciled.
• Scanning and filing applications, payments pending, refunds and other Business License documents and forms.

• Process Privilege, (Massage, Pawn Shop, Security and Private Investigator, Security Alarm, Alcoholic Beverage, Sunday Sales, Alcohol Agent Change, Special Event Alcohol Catering) applications.  This includes the following:
• Meeting with applicants (walk-ins) to review procedures and City Code requirements.
• Reviewing completed applications, identifying and annotating missing information.
• Researching business location maps using GIS application and computer system location module to verify jurisdiction.
• Contacting applicant for missing documents, information, or payment for mailed in applications.
• Verifying required documents (i.e., plats, surveys, leases, financial statements, verification of residency, food purchase receipts, customer sales receipts, etc.) have been received and are compliant with the City Codes.
• Preparing Privilege application folder for Business License Manager’s review.
• Processing Privilege applications and payments into cash receipts system.
• Verifying all receipts and payments are balanced and reconciled.
• Creating and sending returned check notification letters to business owner.
• Receiving and reviewing monthly excise tax reports for Hotel/Motel Occupancy Tax, and Rental Motor Vehicle; verifying fee amount and processing payments.
• Working with Senior Revenue Officer to ensure total monthly excise taxes collected, balances to the General Ledger.

• Receiving and reviewing monthly beer, wine, and liquor excise tax reports for payments from beverage wholesalers, and Consumption on the Premises businesses.

• Generating monthly liquor excise tax report, identifying accounts in arrears, and contacting business owners regarding late payments.

• High school graduate or GED and 3 years related accounting, finance or equivalent work experience. Or Associate Degree in Business or Finance. Prefer at least 6 months related experience in business license and applications processing.
• Ability to learn city business license classifications.
• Ability to type 45 words per minute with skill and accuracy.
• Skill in mathematical computation and use of a calculator.
• Acute problem-solving skills, methodical and critical thinking.
• Ability to use personal computer with various software programs, as well as office equipment including fax, scanner, printer, and 10-key adding machine/calculator other office equipment as needed.
• Ability to use and research on-line reference materials, i.e., maps, street listings, Georgia’s Professional licensing and Corporation web sites.
• Ability to compose effective and accurate correspondence. Must have excellent written and verbal communications skills.
• Ability to handle and reconcile monies.
• Ability to work independently.
• Ability to organize and prioritize daily work.
• Satisfactory completion of a credit history check after conditional offer of employment is made.

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