Revenue Specialist I - Call Center
Salary
$37,000.00 - $42,466.67 Annually
Location
25 - HINDS COUNTY, MS
Job Type
Full-Time
Job Number
9447-0181-20260707Hs
Department
0181 - DEPARTMENT OF REVENUE
Opening Date
07/08/2026
Closing Date
7/15/2026 11:59 PM Central
Agency Minimum Salary
$37,000.00
Agency Maximum Salary
$42,466.67
About the Agency
The Department of Revenue is the primary agency for collecting tax revenues that supports state and local governments in Mississippi. For inquiries regarding this position, you can contact Jennifer Paris at jennifer.paris@dor.ms.gov
About the Position
In this position, you will be responsible for answering calls from customers, designated agents and motor vehicle licensed dealers, and troubleshooting issues with the motor vehicle title and registrations. In addition, you will be responsible for handling the phone calls in a timely and efficient manner. Benefits Offered: Flexible Work Hours, Retirement Pan, Deferred Compensation Plan, Group Health Insurance, Paid Holidays, Paid Vacation and Sick Time.
What youll need to be Successful
To perform the job successfully, the ideal candidate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. •Excellent phone etiquette and strong written communication skills •Ability to interpret and apply motor vehicle title and registration laws, policies, and procedures •Detail oriented and good organizational skills •Demonstrate and practice ethical behavior and confidentiality •Maintain a courteous and friendly attitude when interacting with customers •Regular, consistent, and punctual attendance
Preferred Qualifications
Typically requires a Bachelors Degree or High School Diploma or high school equivalency and 4 years of experience.
No available description
Health/Prescription Insurance
Eligible employees have the opportunity to participate in the state's health and prescription insurance program. Employees may select either single or family coverage with affordable co-payments. More detail can be found at Know Your Benefits.
Wellness Benefits
Employees are eligible for a wellness and health promotion program. This plan provides annual benefits for certain services with first-dollar coverage with no deductible.
Life Insurance
All eligible employees receive an actual term life insurance policy upon employment. The policy coverage is two times the employee's annual salary to a maximum of $100,000. More detail can be found at Life Insurance Choices.
Optional Insurances
Many agencies offer discounted premiums for dental, vision, and cancer insurance.
Flexible Spending Accounts
Many state agencies provide opportunity for employees to participate in pre-tax spending accounts. These accounts allow employees to withhold childcare expenses and unreimbursed medical expenses prior to application of state and federal taxes.
Paid Personal Leave and Sick Leave
Full-time employees receive paid time off for personal needs and for sick leave. Leave begins accruing after one month of employment and may be used as it is accrued. Employees earn approximately 18 days of personal leave annually and 12 days of sick leave annually.
Military Leave
In accordance with federal law, all employees serving in the armed forces or the military reserves are entitled to 15 days per year for military training.
Holidays
Employees receive up to 10 paid holidays to enjoy many of our nation's celebrations with family and friends.
Retirement Programs
The State of Mississippi provides all its employees a Defined Benefit/Defined Contribution Retirement Program. Employees become vested in the State's retirement system after 8 years of employment. Both you and your employing agency contribute toward your retirement. More detailed information regarding the State's retirement program can be found at http://www.pers.state.ms.us
Deferred Compensation
State agencies offer several opportunities for their employees to participate in a deferred compensation voluntary retirement savings plan. More information can be found at Deferred Compensation.
State Credit Union
All state employees are eligible to participate in the Mississippi Public Employees' Credit Union. This organization offers state employees special savings and borrowing plans. For more information about this program, call 601.948.8191.
Tuition Reimbursement
Many state agencies provide opportunities for their employees to achieve higher education through tuition reimbursement. Common programs include medical and nursing fields, accounting, and business/administrative fields.
Career Development and Training
The Mississippi State Personnel Board offers several management and administrative certification programs, as well as professional development courses to enhance employee value to the agency. Individual agencies also offer technical training and allow membership in professional organizations to employees in their specific fields of employment.
Promotional Opportunities
Employees who have completed 6 or more months of service are eligible for promotional opportunities within state government employment. Minimum qualifications must be met.
Career Ladders
Many job classifications provide career-ladder opportunities based upon attainment of competencies. These career ladders can increase an individual's salary, provided funds are available within the agency.
01
How many years of experience do you have? (Refer to the job posting for an explanation of related experience.)
02
What is the highest level of education (or semester hours of college) you have completed?
Required Question
Employer State of Mississippi
Address 210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201
Phone 601-359-1406
601-359-1406