Revenue Supervisor - Revenue Administration

Revenue Supervisor - Revenue Administration

Salary

$54,868.00 Annually

Location

305 Fahm St., Savannah, GA

Job Type

Full-Time Permanent

Job Number

2603287

Department

Financial Services Department

Division

Revenue Administration Division

Opening Date

07/06/2026

Closing Date

7/20/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Purpose

Join our team today as a Revenue Cashiering Supervisor working within the Revenue Administration Division. As the Revenue Cashiering Supervisor, youll provide hands-on leadership for the Citys cashiering operations, ensuring every payment is processed accurately, efficiently, and in compliance with City policies and procedures while fostering a culture of accountability, teamwork, and outstanding customer service. In addition to overseeing operations, the Cashiering Supervisor provides staff training and works alongside the team in daily cashiering activities.

We offer an excellent benefits package to include health, dental and vision, defined contribution plan (457b), life insurance, wellness programs, vacation, sick leave, paid holidays, employee assistance program, home buyers program, tuition reimbursement and more!

Click Apply now to take the first steps towards your new career!

Essential Job Functions

• Supervise, direct, and evaluate assigned staff, process employee concerns and problems; direct work; counsel, discipline; complete employee performance appraisals.
• Coordinate, assign and review work; establish work schedules; maintain standards; monitor status of work in progress; inspect completed work assignments; answer questions; give advice and direction as needed.
• Develop processes and procedures as necessary to perform daily work and special projects.
• Interprets and explains city, and department policies and procedures.
• Maintain processes and technology associated with the application of payments.
• Participate in departmental projects, technology implementations, and continuous process improvement initiatives.
• Ensure that payments are appropriately and efficiently applied to City accounts.
• Prepare monthly statistical data reports and present findings.
• Assist staff with, and respond to, customer complaints.
• Communicate with customers by phone and in person concerning payments.
• Correct misapplied payments.
• Process employee leave sheets and review employee timecards for accuracy.
• Assist with audits by providing supporting documentation and financial records.
• Perform other related duties as assigned.

Minimum Qualifications

Requires a Bachelor's Degree in Accounting, Finance, Business Administration, Public Administration, or a related field; with one to three years of experience in accounting, banking, and/or cashiering; with a minimum of one year supervising employees in an accounting, banking, or cashiering environment; or any equivalent combination of education, training, and experience. Must possess and maintain a valid state driver's license with an acceptable driving history.

Preferred Qualifications

All minimum qualifications, plus one to two additional years of in-field experience; along with at least one additional year supervising employees in an accounting, banking, or cashiering environment; or any equivalent combination of education, training, and experience.

Additional Information

Knowledge, Skills & Abilities:

• Knowledge of governmental accounting principles and practices.

• Knowledge of job-related software programs.

• Knowledge of modern office practices and procedures.

• Knowledge of city personnel policies.

• Knowledge of computers and other modern office equipment.

• Skill in establishing priorities and organizing work.

• Skill in the operation of computers and other modern office equipment. Skill in public and interpersonal relations.

• Skill in oral and written communication.

• Skill in the training and supervision of personnel.

Minimum Standards:

SUPERVISORYCONTROLS: Work is performed under the moderate supervision of the Revenue Manager over Treasury. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.

GUIDELINES: Guidelines include the city revenue ordinance, customer service standards, returned check policies, and personnel policies. These guidelines are generally clear and specific but may require some interpretation in application.

COMPLEXITY: The work consists of related supervisory and revenue collection duties. Requires the application of a variety of procedures, policies and/or precedents, and moderate analytic ability in adapting standard methods to fit facts and conditions. Irate customers contribute to the complexity of the position.

SCOPE AND EFFECT: The purpose of this position is to supervise and participate in the division's revenue collection activities. Assisting and supporting others or individually providing data or facilitating services for use by others; minor to moderate consequence. Successful performance in this position contributes to the efficiency of division operations.

PERSONALCONTACTS: Regular contact within the department and other departments, outside agencies, and the general public (supplying or seeking information) on specialized matters. Contacts are typically with co-workers, other city employees, customers, and members of the general public.

PURPOSE OF CONTACTS: Contacts are typically to give or exchange information, provide services, motivate personnel, resolve problems, and justify decisions.

PHYSICAL DEMANDS: The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light objects. This is sedentary work requiring the exertion of up to 10 pounds of force occasionally.

WORK ENVIRONMENT: The work is typically performed in an office. Absence of disagreeable conditions.

CITY OF SAVANNAH EMPLOYEE BENEFITS

Overview of Benefits

Paid Holiday

Paid Vacation

Paid Sick Leave

Defined Benefit Retirement Pension Plan

Protective Services Retirement Plan (select positions)

Deferred Compensation Retirement Plan

Retirement Seminars

PPO Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Wellness Programs

Health & Wellness Incentives

Long Term Disability

Excellence and Service Recognition

Employee Development and In-Service Training

Educational Assistance Program

Uniform Allowance (select positions)

Employee Assistance Program

Discounts and Memberships

Employee Relations

Direct Deposit

Credit Union

Pretax Parking Deductions

Employer Assisted Home Purchase Program

Domestic Partnership Benefits

Healthcare

PPO Medical Plus Plan

PPO Medical Basic Plan

Dental Plus Plan

Dental Basic Plan

Vision Service Plan

Life Insurance

Basic Life and ADD

Supplemental Life Employee

Supplemental Life Spouse

Supplemental Life Child

Benefits costs are paid by the City of Savannah, by the employee or shared by both the City and the employee.

01

Please select your highest level of education.

• High School Diploma
• Associates degree
• Bachelors degree
• Masters degree or Higher
• None of the above

02

Do you have one to three years of experience in accounting, banking, and/or cashiering?

• Yes
• No

03

Do you have a minimum of one year of experience in supervising employees in an accounting, banking, or cashiering environment?

• Yes
• No

04

Describe in detail your experience supervising a diverse team of employees in a financial setting dealing with a high volume of transactions.

05

How will you ensure you and your team are meeting its performance expectations regarding the accurate and efficient processing of payments? Please provide specific examples.

06

Describe in detail your management style. Please provide examples.

07

Describe in detail your proficiency with Microsoft Excel, or related software programs.

08

Describe in detail your proficiency in analyzing data, identifying trends, preparing projections, and presenting findings.

09

Do you have a valid state drivers license with an acceptable driving history?

• Yes
• No

Required Question

Employer City of Savannah

Address 6600 Abercorn Street

Suite 100

Savannah, Georgia, 31405

Phone 912-651-6484

Website http://www.savannahga.gov