Revenue Systems Enablement Manager

Choice Hotels

Maryland, MD

JOB DETAILS
SALARY
$99,919–$117,552 Per Year
SKILLS
Calendar Management, Change Management, Communication Skills, Computer Science, Continuous Improvement, Cross-Functional, Customer Support/Service, Detail Oriented, Economics, Emerging Technology, Entrepreneurship, Hospitality Revenue, Hotel Industry, Hotel Management, Identify Issues, Industry Standards, Interpersonal Skills, Leadership, Metrics, Microsoft Office, Onboarding, Operational Support, Performance Analysis, Performance Metrics, Pricing, Problem Solving Skills, Product Management, Product Planning, Profit & Loss, Project Tracking, Restaurant, Retail, Revenue Management, SQL (Structured Query Language), Sales/Support Engineering (SE), Strategic Planning, Systems Administration/Management, Tableau, Technical Delivery, Technical Operations, Training/Teaching, Willing to Travel, eCommerce
LOCATION
Maryland, MD
POSTED
1 day ago
JOB SUMMARY: The Revenue Systems Enablement Manager supports the strategy, development, and delivery of revenue management technologies that help hotels optimize pricing and improve profitability. This role contributes to the RM Tech product roadmap and drives execution of system enhancements, rollouts, and training for franchise-facing tools, while partnering with cross-functional teams, vendors, and franchisees. The position also owns key operational responsibilities, including system implementation support, performance monitoring, and adoption tracking. This role exists to ensure revenue management systems are effectively deployed, utilized, and continuously improved to deliver measurable business value and support data-driven pricing decisions. Note: This role is not eligible for visa sponsorship now or in the future. RESPONSIBILITIES: Lead implementation and rollout activities for new systems and features: Coordinate with internal teams and external partners to launch system enhancements, including onboarding new properties and introducing new platforms. Drive adoption through training and communication: Develop and deliver training materials and sessions to ensure users understand and effectively use the tools, improving overall system utilization. Provide operational support and issue resolution: Monitor system usage, identify issues, and work with cross-functional teams to resolve them quickly, minimizing disruption to users. Track performance and system health metrics: Maintain key performance indicators (KPIs) to evaluate system effectiveness and provide insights that support continuous improvement. Collaborate across teams to deliver results: Partner with technology, operations, and external vendors to align priorities, track progress, and ensure successful execution of initiatives. QUALIFICATIONS: Employment Experience 5+ years of relevant work experience in Revenue Management and Hospitality Experience with franchising businesses and/or hotel Management Company across multiple brands a strong plus. Technical Skills Comprehensive knowledge of pricing and Revenue Management systems, Revenue Management principles and philosophies, industry standard metrics and practices, and emerging technologies. Knowledge of hotel technology systems including RMS, PMS, CRS and channel connectivity. Experience with IDeaS RMS platforms preferred Product Management Skills including organization, planning, scheduling, tracking and reporting. Proficiency in SQL and tableau Proficient in the use of all Microsoft office applications with high degree of demonstrated proficiency in Excel. Additional Skills & Competencies Ability to apply critical thinking skills to understand and solve complex problems Strategic Planning Strong Interpersonal skills Creative Problem Solving Active Listening Action Oriented Ensures Accountability Communicates Effectively Collaborates Nimble Learning Champion of Change Management Strong attention to detail Education Requirements Bachelor’s degree in business, economics, hospitality management, computer science or a related field. CRME certification Salary Range The salary range for this position is $99,919 - $117,552. In addition to the annual salary, this role is eligible for an annual bonus based on the terms of Choice's Management Incentive Plan (MIP). Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few: Competitive compensation and benefits, including medical, dental, and vision coverage Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance Financial benefits for retirement and health savings Employee recognition programs Discounts at Choice hotels worldwide About Choice Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too. At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business. Our corporate office locations: North Bethesda, MD — Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail. Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail. Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown. Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role. Choice’s Cultural Values Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity Choice’s Leadership Principles Act with Intention | Lead with Authenticity | Grow & Deliver CONNECT THE WORLD THROUGH THE POWER OF HOSPITALITY We bring together the people, brand and technology that enable the success of others – welcoming every guest, every partner, everywhere their journey takes them. Visit http://careers.choicehotels.com to learn more.

About the Company

C

Choice Hotels