Job Description
What does a Best Buy Reverse Logistics Center (RLC) Area Manager do?
The Area Manager, Distribution Reverse Logistics Center (RLC) is responsible for overseeing the day to day operations of sorting, testing and distributing of large product to the appropriate reserve channels. Using behavior-based coaching and feedback, this leader ensures that job duties and responsibilities of team members are safely completed in a consistent, accurate and productive manner while maintaining high quality standards. They are responsible for coaching and developing teams to create a culture of continuous improvement through employee engagement that supports our company values.
Essential Functions
Leadership:
The Area Manager, Distribution Reverse Logistics Center (RLC) is responsible for overseeing the day to day operations of sorting, testing and distributing of large product to the appropriate reserve channels. Using behavior-based coaching and feedback, this leader ensures that job duties and responsibilities of team members are safely completed in a consistent, accurate and productive manner while maintaining high quality standards. They are responsible for coaching and developing teams to create a culture of continuous improvement through employee engagement that supports our company values.
Essential Functions
Leadership:
- Coach, develop and train current team members to reach business metrics
- Establishes and maintains a positive work environment where employees have avenues to give feedback and provide input on operational, policy and cultural aspects of their dept and the building
- Monitor exceptions, schedules and time off in time management system
- Identify and influence behaviors that yield a safe, well-performing and quality-driven department by coaching and delivering timely feedback to employees
- Conduct monthly one-on-ones and annual reviews
- Work within contingent company guidelines
- Onboard and train new team members
Business:
- Track and report both individual and department productivity, quality and staffing levels and report progress/concerns
- Supervise the team's processes (SOP compliance) for Shipping/Receiving/Inventory/Sortatio
Numbers & Facts
| Location | Chino, California |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1966 |
| Website | http://www.bestbuy-jobs.com/ |
About Company
Energetic teams. Fun atmosphere. Exciting opportunities.
That’s what you’ll find at Best Buy. Care to join us?
You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.
Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.
When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.
So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.
Skills
- Coachingunmatched
- Continuous Improvementunmatched
- Distribution Managementunmatched
- Distribution Servicesunmatched
- Logisticsunmatched
- Progress Reportsunmatched
- Quality Managementunmatched
- Quality Metricsunmatched
- Shipping/Receivingunmatched
- Standard Operating Procedures (SOP)unmatched
- Team Lead/Managerunmatched
- Testingunmatched
- Time Managementunmatched
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