What does a Best Buy Reverse Logistics Center (RLC) Area Manager do?
The Area Manager, Distribution Reverse Logistics Center (RLC) is responsible for overseeing the day to day operations of sorting, testing and distributing of large product to the appropriate reserve channels. Using behavior-based coaching and feedback, this leader ensures that job duties and responsibilities of team members are safely completed in a consistent, accurate and productive manner while maintaining high quality standards. They are responsible for coaching and developing teams to create a culture of continuous improvement through employee engagement that supports our company values.
Essential Functions
Leadership:
Coach, develop and train current team members to reach business metrics
Establishes and maintains a positive work environment where employees have avenues to give feedback and provide input on operational, policy and cultural aspects of their dept and the building
Monitor exceptions, schedules and time off in time management system
Identify and influence behaviors that yield a safe, well-performing and quality-driven department by coaching and delivering timely feedback to employees
Conduct monthly one-on-ones and annual reviews
Work within contingent company guidelines
Onboard and train new team members
Business:
Track and report both individual and department productivity, quality and staffing levels and report progress/concerns
Supervise the team's processes (SOP compliance) for Shipping/Receiving/Inventory/Sortation.
Make sound financial decisions in reference to waste, exceptions, junk outs as it relates RLC P&L and business metrics
Facilitates change and sets goals and objectives for their department to create an environment of continuous improvement.
Department specific:
Responsible for inventory tracking in their assigned areas
Research, feedback and integration of testing tools
Ensure shipping and fulfillment are executed daily
Drive continuous improvement within the process through identification of gaps.
What are the professional qualifications of a Best Buy Reverse Logistics Center (RLC) Area Manager?
Basic Qualifications
2 years supervisor/leadership experience
Able to stand/sit for long periods of time
Able to multi-task in a fast pace environment
Basic knowledge of Microsoft Office
Able to carry/lift/push/pull weight up to 50 lbs. with or without accommodation
Preferred Qualifications
2 years distribution experience preferred
Associate Degree or Bachelor's Degree in Business or Supply Chain
What's in it for you
We're committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
Competitive pay
Great employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Energetic teams. Fun atmosphere. Exciting opportunities.
That’s what you’ll find at Best Buy. Care to join us?
You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.
Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.
When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.
So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.