Analysis Skills, Clinical Practices/Protocols, Code Coverage, Communication Skills, Computer Software, Customer Support/Service, Database Management Software/Systems (DBMS), Documentation, Forecasting, Healthcare, Medical Coding, Medical Office Administration, Medical Records, Medical Terminology, Medical Treatment, Member Orientation, Microsoft Access Database, Microsoft Excel, Microsoft Office, Negotiation Skills, Organizational Skills, Outpatient Care, Patient Care, Persuasion Skills, Presentation/Verbal Skills, Quality Control, Research Skills, Resource Management, Risk, Spreadsheets, Time Management, Training/Teaching, Utilization Management, Willing to Travel, Word Processing, Writing Skills