Ride Controls Technician

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. 

The Rides Controls Technician provides support to the Ride Controls Supervisor to ensure successful operation. This position is safety-focused and has consistent interaction with all other maintenance team members to complete tasks in a timely manner. The Rides Controls Technician provides support to all maintenance and construction divisions to ensure a successful park operation. This position is guest-facing and has consistent interaction with all team members in order to complete tasks in a timely manner.

We are currently looking for a:

 

Ride Controls Technician

Roles & Responsibilities:

 

• Perform expert electrical maintenance for all rides, attractions, food stands, stages, and CCTV throughout the entire facility.
• Respond to electrical-related issues in a timely manner; troubleshoot and repair any electrical problems in a safe and effective manner
• Ensure compliance with federal, state, local, and company policies and regulations, including those established by OSHA, etc.
• Develop strong practical knowledge and skills in the areas of electrical/electronic maintenance and repair, including PLC’s, Motors, Drives, Switches, Sensors
• Maintain electrical services to park buildings and other structures
• Conduct periodic inspections of electrical services to proactively identify issues
• Participate in the setup of special park events (e.g. holiday lights, concerts, etc)
• Research new trends and advances in electrical products to help remain current with emerging technologies
• Promptly notify maintenance and/or park leadership of any escalated maintenance issues or safety hazards
• Maintain all storage areas, shops, and mechanical areas in a clean, safe, organized, and secure manner
• Safely operate company owned trucks, forklifts, and other equipment
• Safely and effectively utilize standard electrical maintenance equipment and hand tools, vehicles, hydraulic benders, ladders and scaffolding, electrical testing equipment, welding equipment, torches, park rides, telephone, hand-held two-way radio, and manlift/forklift
• Perform routine administrative tasks for the Maintenance department, including ordering materials
• Assist all other Maintenance and trades team members with completing maintenance projects
• Ability to establish priorities for self, and other team members.

• Assess maintenance needs for day-to-day operations and off-season rehab.
• Use common tools such as hammers, hoists, saws, drills, and wrenches.
• Conduct routine inspections of premises and equipment.
• Ability to trouble shoot and correct electrical and mechanical issues.
• Replace defective parts when necessary.
• Promptly responds to reports of problems and concerns.
• Assists all guests in a courteous manner.
• Maintain the grounds in a neat, clean, safe, and attractive manner.
• Perform repairs following established safety standards and wearing necessary safety equipment.
• Assists other team members.
• Maintains all storage areas, shops, and mechanical areas in a clean, safe, organized, and secure manner.
• Safely operating company owns trucks, forklifts, and other equipment.
• All other duties and projects assigned by Maintenance or Park leadership. 

• Education:
• High School diploma, GED, or equivalent
• 3+ years of college, trade school, or technical degree preferred highly desired; Equivalent work experience will also be considered.
• 5+ years of previous work experience in electrical maintenance or as an electrician
• 3+ years of control / PLC experience, preferred.
• 3+ years of power distribution, preferred.

Skills:

• Prior electrical and mechanical experience is required.
• Must possess proficiency in mechanical, electrical, hydraulics, and pneumatics.
• Ability to read and comprehend ride maintenance manuals and train others.
• Knowledge of common power and hand tools
• Ability to perform task-oriented repetitive functions consistently, on-time, and error free.
• Ability to take apart machines, equipment, or devices.
• Ability to follow instructions.
• Demonstrate a team player attitude.
• Ability to troubleshoot clearly, calmly, and safely in the presence of guests and fellow team members.
• Must possess a valid driver’s license or have reliable transportation.
• Must provide own tools including but not limited to screw drivers, hammer, pry bar, punches, wrenches, standard socket set up to 1 inch, and metric socket set up to 24mm.
• Must be able to work all shifts including nights, weekends, and holidays during peak season.

Experience: Prior Electrical Maintenance Experience is required.

Team member benefits: