As a Ride Ops Supervisor, you will be responsible for scheduling, training, and evaluating ride operators.
DUTIES AND RESPONSIBILITIES:
Supervise ride locations and ensure all procedures and safety steps are followed
Train, schedule, coach, and discipline team members with appropriate feedback and documentation
Respond to and assist with emergency calls
Regularly monitor ride attraction areas and maintain situational awareness of overall operation
Give clear direction and assistance to guests and associates in regards to safety
Accurately complete operational paperwork in a timely manner
Notify maintenance of equipment issues necessary to ensure safe operation
Follow and enforce all park and departmental policies and procedures
Maintain reliability by working assigned shifts as scheduled
Assist and support team members with all aspects of daily ride operations including, but not limited to, loading, unloading, control panel operation, crowd control, lost articles, and area cleanliness
Ensure highest level of guest service at all times
Ensure the safety of all guests and team members
Proactively manage daily issues and maintain communication with the Ride Operations Manager
Motivate and engage each team member
Inspect attraction areas and ensure they meet safety standards
Coordinate with the ride maintenance team to ensure attraction readiness
Performs other duties as assigned
QUALIFICATIONS:
Must be at least 18 years old
High school diploma or GED
Ability to provide effective communication in a professional manner at all times
Minimum of two year's supervisory experience within a service, hospitality, or retail industry
Previous ride operator experience a plus
Ability to work nights, weekends, and holidays to meet operational needs
Must be willing to work odd and irregular hours
Must possess a valid state driver’s license
Interested applicants can apply directly to www.visitowa.com/employment. To maintain document integrity and ensure optimal system processing, please submit your resume and supporting files in PDF format.
Numbers & Facts
Location
Foley, Alabama
Website
https://visitowa.com
Skills
Communication Skillsunmatched
Driver's Licenseunmatched
Equipment Maintenance/Repairunmatched
High School Diplomaunmatched
Loading/Unloadingunmatched
Operational Controlunmatched
Operationsunmatched
Operations Managementunmatched
People Managementunmatched
Retailunmatched
Safety Processunmatched
Safety Standardsunmatched
Safety/Work Safetyunmatched
Time Managementunmatched
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