Coaching, Communication Skills, Corporate Policies, Corrective Action, Customer Satisfaction, Emergency Procedures, English Language, Leadership, Microsoft Excel, Microsoft Word, Multitasking, Operations Processes, Project/Program Management, Quality Control, Safety Compliance, Safety Process, Safety Standards, Safety Training, Team Lead/Manager, Time Management, Training/Teaching
Rides Supervisor
Job Type: Part-time
Pay Rate: $16/hr.
Category: Ride Operations
Location: Six Flags Fiesta Texas in San Antonio, Texas
WHAT WE PROVIDE:
This is a part- time position at Six Flags Fiesta Texas, in San Antonio, TX. It features a competitive hourly rate of $16.00 per hour with perks such as: Free entry to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, discount of merchandise for all employees, flexible scheduling, Dayforce Wallet access for earned wage access, and bi-weekly pay.
Responsibilities:- Assist in managing all aspects of Ride Operation to include staffing, ride shutdown response, quality control and all other procedures to ensure the success of their assigned area and the Rides Department.
- Creates and maintains a strong team environment to increase area retention, motivation and morale of Leads and Team Members.
- Coordinates and performs training, including department orientation and continuous on the job training.
- Maintains ability to learn and operate all rides and attractions within designated area.
- Conducts training verification to ensure all training expectations are being upheld.
- Ensures that the Team is always prepared and well equipped to perform the functions of their jobs.
- Interview, hire, schedule, coach, counsel, evaluate, perform corrective action and establish recognition programs.
- Train and develop Team Leads and Team Members.
- Monitor operations for procedure compliance. Coach and empower others, provide feedback to the team, and ensure accountability of the Team for results.
- Implement Six Flags safety procedures to include developing and enforcing of safety standards, training procedures and emergency procedures.
- Coach teams on achieving hourly line speed/throughput goals.
- Provides first class Guest Service.
- Practices, supports, maintains and enforces a total safety culture for all Leads, and Team Members.
- Adheres to and enforces all park policies and corporate standards.
- Assists Rides Senior Leadership in the day to day operation of the Rides Department.
- Performs all other duties as assigned or as necessary to support the Rides Department and Fiesta Texas.
- Management reserves the right to change and/or add to these duties at any time.
Qualifications:- Self-starter with the ability to anticipate, coordinate and manage multiple projects of varying priorities while maintaining self-discipline to complete in a timely manner.
- Ability to respond to and resolve Guest comments in a courteous manner.
- Working knowledge of Microsoft Word, Excel and essential computer applications.
- A Team First attitude that promotes and supports a positive work environment in which others are motivated to succeed.
- A clear commitment to a total safety culture that is constantly being upheld.
- Sensitive to the needs of our guests and feel empowered to act to meet their needs within company guidelines.
- Adaptable with the willingness to lead and initiate changes easily and tolerate a fast-paced environment.
- Capability to maintain strict confidentiality and judgment regarding privileged information.
- Must be able to stand, walk, stoop, bend, and reach on a regular basis and for extended periods of time
- Able to comprehend instructions and retain information.
- Ability to communicate effectively in the English language, including reading, writing and speaking.
- Able to work outdoors in temperatures from 25 to 120 degrees Fahrenheit.
- The availability and expectation to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays.
- Able to ride all rides/attractions which require a physical ride-through inspection.
- Ability to wear a full body safety harness and climb up to a 200-foot lift in order to perform inspections, conduct ride evaluations and perform training.
- Previous working experience where safety compliance and customer satisfaction are a high priority
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