The Enterprise Retrospective Chart Review team oversees end to end retrospective coding operations, ensuring the accuracy, completeness, and compliance of medical record review across all risk adjusted lines of business. The team manages enterprise workflows, vendor performance, coding quality, audit readiness, and cross functional alignment with Clinical, Compliance, and Risk Adjustment partners.
Your Knowledge and Experience
Requires a college degree or equivalent experience
Requires 3 years of prior relevant experience within healthcare, preferably Risk Adjustment
Requires practical knowledge of Risk Adjustment obtained through professional experience and advanced education
Requires familiarity with AI tools, including prompt engineering and workflow automation
Requires experience building dashboards or visual reports that support operational decision making
Requires strong communication skills for concise summaries and effective cross functional collaboration
Hybrid
This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week. Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.
Your Work
In this role, you will:
Analyze under the supervision of the core principles and functionality of decision and descriptive analytics including analyzing historical data, past performance and trends
Develop and run programs that apply to analytic decision techniques
Contribute to successful programs for the team, engaged in typically one area related to vendor oversight, internal cross functional partnerships, tracking performance and measuring results
Continuously learn about plan data including claim, premium, membership, and risk score assignment
Conduct data analysis, documenting and verifying the assumptions used in computations such as those used in member risk data and score submissions and establishing revenue accruals
Analyze operational performance to identify trends, risks, and improvement opportunities and to forecast retrieval volumes, coding workloads, and capacity needs using both traditional analytics and AI‑driven modeling
Design AI‑enabled workflows that enhance chart ingestion, data validation, and operational reporting for risk adjustment, using AI tools to improve efficiency and consistency
Automate data processes by building Python and SQL solutions and applying AI applications to streamline vendor file processing, recurring reporting, and ad hoc analytics
Produce operational reporting through dashboards and scorecards that summarize retrieval performance, coding outcomes, and risk adjustment trends, supported by AI‑assisted insight generation
Manage data quality by ingesting weekly vendor data loads, performing QA checks, validating accuracy, and applying AI tools to support anomaly detection and data review
Your Work
In this role, you will:
Analyze under the supervision of the core principles and functionality of decision and descriptive analytics including analyzing historical data, past performance and trends
Develop and run programs that apply to analytic decision techniques
Contribute to successful programs for the team, engaged in typically one area related to vendor oversight, internal cross functional partnerships, tracking performance and measuring results
Continuously learn about plan data including claim, premium, membership, and risk score assignment
Conduct data analysis, documenting and verifying the assumptions used in computations such as those used in member risk data and score submissions and establishing revenue accruals
Analyze operational performance to identify trends, risks, and improvement opportunities and to forecast retrieval volumes, coding workloads, and capacity needs using both traditional analytics and AI‑driven modeling
Design AI‑enabled workflows that enhance chart ingestion, data validation, and operational reporting for risk adjustment, using AI tools to improve efficiency and consistency
Automate data processes by building Python and SQL solutions and applying AI applications to streamline vendor file processing, recurring reporting, and ad hoc analytics
Produce operational reporting through dashboards and scorecards that summarize retrieval performance, coding outcomes, and risk adjustment trends, supported by AI‑assisted insight generation
Manage data quality by ingesting weekly vendor data loads, performing QA checks, validating accuracy, and applying AI tools to support anomaly detection and data review
Numbers & Facts
Location
Oakland, CA
Industry
Insurance
Company Size
2,000 to 2,499 employees
Website
https://www.bcbs.com/about-us/careers
About Company
At the Blue Cross and Blue Shield Association (BCBSA), we provide business strategy, technical support and consulting expertise to 36 Blue Cross and Blue Shield companies across the nation, employing more than 1,000 of the best strategic thinkers in the industry. We are a Brand manager that sets quality control standards for the 36 independent companies that use the Blue Cross and Blue Shield Brands, and we serve as a trade association that represents these Blue companies. It is through our involvement that the Blues companies share a united vision and strategy while also benefiting from the local strength of all member companies.
Skills
Analysis Skillsunmatched
Artificial Intelligence (AI)unmatched
Automationunmatched
Communication Skillsunmatched
Consultingunmatched
Cross-Functionalunmatched
Data Analysisunmatched
Data Managementunmatched
Data Qualityunmatched
Decision Supportunmatched
Forecastingunmatched
Healthcareunmatched
Medical Codingunmatched
Medical Recordsunmatched
Operational Auditunmatched
Operational Supportunmatched
Performance Analysisunmatched
Python Programming/Scripting Languageunmatched
Quality Assuranceunmatched
Quality Managementunmatched
Reporting Dashboardsunmatched
Reporting Skillsunmatched
Riskunmatched
Risk Analysisunmatched
SQL (Structured Query Language)unmatched
Scorecardingunmatched
Team Lead/Managerunmatched
Trend Analysisunmatched
Vendor/Supplier Evaluationunmatched
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