Risk and Safety Manager

Position Summary

The Risk and Safety Manager plans, implements, coordinates, and assesses occupational health and safety, environmental, and insurance claims programs using industry-recognized health and safety engineering strategies and the operating regulations associated with 9-1-1 emergent and non-emergent services. This role monitors and ensures compliance with all federal, state, and local health, safety, and environmental regulations affecting operations, and serves as the company's liaison with insurance brokers and carriers as well as a subject-matter expert on employee health, safety, and environmental concerns.

Key Responsibilities

Employee Health & Safety Compliance

• Develop, implement, and review local risk and safety policies, procedures, programs, OSHA, and state plans

• Identify risk and loss trends and recommend ways to control, reduce, or eliminate health and safety risks

• Develop and promote organizational risk-reduction goals, strategies, and initiatives

• Foster a positive health and safety culture across the organization

• Conduct site visits, evaluations, and inspections to determine compliance with applicable health and safety guidance

• Maintain current knowledge of health and safety regulations through webinars, workshops, and training

Environmental Compliance

• Develop, implement, and review local environmental policies and programs (EPA, RCRA, and state environmental agencies)

• Conduct site visits, evaluations, and inspections to determine environmental compliance

• Maintain current knowledge of environmental regulations through ongoing training

Insurance Liaison

• Serve as the local point of contact for insurance carriers, brokers, and third-party claims administrators

• Review claims analysis for trends and recommend risk-reduction measures

• Stay abreast of emerging health and safety programs and technology within the ambulance industry

• Handle confidential information with sensitivity and discretion

• Perform other duties and special projects as assigned by the Sr. Director of Operations or Corporate Safety Liaison

Qualifications

Experience

• 5+ years of progressive experience in safety/occupational health

• 2+ years of experience in the EMS industry (preferred)

• Broad knowledge across multiple health, safety, and environmental disciplines (EMS, OSHA, EPA, insurance, NFPA Life Safety)

• Experience working with unions (preferred)

Education & Certifications

• Bachelor's degree in Industrial Safety, Business, or a related field (preferred)

• Valid state driver's license with a record in good standing per company requirements

• Certified Safety Professional (CSP) designation (preferred)

Competencies

• Able to provide health, safety, and environmental direction across multiple sites

• Ability to maintain confidentiality of personal information

• Ability to read, interpret, and translate federal regulations into appropriate programs

• Excellent analytical, problem-solving, organizational, and time-management skills

• Highly organized critical thinker focused on continual improvement

• Technologically savvy, with experience in Microsoft Office Suite

• Dedicated, responsible professional with the highest level of judgment and integrity

• Positive, results-oriented communicator and team player

Working Environment

• Professional office environment, with all-weather field visits as needed

• Frequent travel to local stations and depots

Physical Requirements

• Must be able to perform the essential duties of the position with or without reasonable accommodation

• Frequently required to sit, talk or hear, stand, walk, and use hands and arms to handle, reach, or operate office equipment; lift and/or move up to 10 lbs.

• Occasionally required to climb, balance, stoop, kneel, crouch, or crawl; taste or smell; and lift and/or move up to 40 lbs.

• Vision requirements include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.