About the team
We are part of Global Monetization Product and Technology-Business Integrity-Governance. The Actor Strategy team focuses on securing the ad platform by tackling risks in the advertising ecosystem-such as fraud, impersonation, account takeover (ATO), over-spending, small bad debts, and spam registrations. We balance risk management with user experience to support TikTok Ads healthy growth. The team continuously enhances its capabilities through platformization, intelligence, and automation, driving smart solutions powered by AI agents, machine learning models, and strategic rules.
Responsibilities:
Policy Architecture and Standards
Own the design and ongoing maintenance of the Actor Suspension policy framework, covering policy scope, core definitions, and enforcement decision criteria
Build operationally actionable standards by clarifying evidence requirements, decision guidelines, reasoning and write up standards, and applicable conditions, improving interpretability
Maintain policy documentation and version control mechanisms to ensure updates are clear, traceable, and consistently executable by frontline teams
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Consistent Decision Making and Policy Adoption
Establish a steady operating loop with Account Suspension Operations and Appeals teams to continuously capture high frequency disputes, ambiguous boundaries, and execution pain points
Lead edge case reviews and codify outcomes into policy clarifications, decision trees, reviewer guidance, and reusable decision templates
Run calibration and enablement mechanisms to align policy understanding and reduce inconsistency across reviewers, teams, and regions
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Risk Pattern Insights and Effectiveness Evaluation
Identify emerging risk patterns and policy loopholes through case reviews, operational signals, and trend monitoring, then propose targeted policy responses with closed loop actions
Define and track policy health metrics such as decision consistency, appeal outcome distribution, false positive signals, and review and appeals efficiency to guide iteration
Conduct postmortems for major policy changes and high impact events, converting learnings into long term mechanisms and documentation updates
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Cross functional Execution and Systemization
Partner with Product, Engineering, Legal, Compliance, and relevant risk stakeholders to align on policy objectives, key trade offs, and release timelines
Translate policy requirements into executable processes and system capabilities, including SOPs, evidence chain standards, escalation pathways, workflow optimization, and automation opportunities
Provide timely policy guidance during high risk incidents and drive follow up actions into durable governance mechanisms Minimum Qualifications:
3+ years of experience in Trust and Safety, ads integrity, risk governance, policy operations, anti fraud, or related fields
Strong policy writing and structuring skills, able to turn complex cases into clear standards and operational guidance
Proven cross functional collaboration skills, able to align stakeholders and drive closure in ambiguous situations
Strong problem solving and risk judgment, able to identify patterns and propose practical governance solutions
High proficiency in English and Mandarin listening, speaking, reading and writing. Both English and Mandarin skill sets are required to support clients in China and to communicate with stakeholders.
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Preferred Qualifications:
Experience with ads ecosystem governance, account integrity, enforcement policy, or appeals operations
Data literacy with SQL or dashboards to validate trends and evaluate policy impact
Experience partnering with Product and Engineering to translate policy into enforceable workflows or system logic
Familiarity with evidence standards, investigation workflows, and enforcement consistency mechanisms