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Risk Manager

Mid-South Transportation Management

Memphis, TN

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JOB DETAILS
SKILLS
Analysis Skills, Business Administration, Business Strategy, Claims Management, Claims Processing, Communication Skills, Compensation Management, Documentation, Driver's License, Federal Laws and Regulations, Finance, Financial Trend Analysis, Incident Response, Insurance, Insurance Claims, Leadership, Legal, Liability Insurance, Litigation, Litigation Settlement, Loss Prevention, Maintain Compliance, Microsoft Office, Negotiation Skills, Organizational Skills, Physical Demands, Record Keeping, Reporting Skills, Risk, Risk Management, State Laws and Regulations, Subrogation, Training/Teaching
LOCATION
Memphis, TN
POSTED
Today
Description

Job Title: Risk Manager

Department: Risk Management / Compliance

FLSA: Non-Exempt

Reports To: Chief Legal & Compliance Officer

Job Function: The Risk Manager is responsible for overseeing MATA's enterprise risk management and claims functions, including general liability, property, auto, and litigation-related exposure. This role manages the full claims lifecycle, coordinates with internal departments, legal counsel, insurers, and third-party administrators, and implements risk mitigation strategies to reduce organizational exposure while ensuring regulatory compliance.

Essential Duties and Responsibilities
  • Manage and oversee all aspects of claims administration, including general liability, auto liability, property, and litigation matters.
  • Investigate incidents, accidents, and claims involving MATA operations, including on-site investigations for serious or complex incidents.
  • Coordinate with internal departments, third-party administrators, insurers, defense counsel, and external vendors.
  • Evaluate liability exposure, establish and adjust claim reserves, and recommend settlement strategies within delegated authority.
  • Maintain comprehensive records of claims activity, payments, settlements, legal expenses, and recoveries.
  • Monitor trends in claims, incidents, and losses; develop data-driven risk mitigation and loss prevention strategies.
  • Support subrogation efforts and recovery actions against responsible third parties.
  • Participate in depositions, mediations, hearings, and trials as required.
  • Collaborate with Safety, Security, Operations, and Maintenance departments to reduce risk exposure and improve incident prevention.
  • Provide training and guidance to supervisors and employees on incident reporting, documentation, and risk awareness.
  • Prepare reports and analyses for executive leadership related to claims exposure, loss trends, and risk controls.
  • Ensure compliance with federal, state, and local regulations related to risk management and insurance.
Minimum Qualifications
  • Bachelor's degree in Risk Management, Business Administration, Finance, or a related field (preferred).
  • Minimum five (5) years of progressively responsible experience in risk management, insurance, or claims administration.
  • Strong knowledge of liability insurance, claims handling, litigation processes, and risk mitigation strategies.
  • Excellent analytical, organizational, negotiation, and communication skills.
  • Ability to work independently and manage complex, high-exposure matters.
  • Proficiency in Microsoft Office applications and claims management systems.
  • Valid driver's license and ability to respond to incident scenes as required.

Working Conditions

This position requires a combination of office-based work and on-site field response. May involve exposure to weather conditions, accident scenes, and operational environments. Physical requirements may include standing, walking, and occasional lifting.

Salary Range

Salary range is commensurate with experience and aligned with market benchmarks. Final compensation will be determined based on qualifications and organizational guidelines.

About the Company

M

Mid-South Transportation Management

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