Risk Manager / Safety Coordinator

Now hiring a Risk Manager / Safety Coordinator! Full-time, year-round with benefits.

Position Summary:

The Risk Manager is responsible for developing, implementing, and maintaining comprehensive risk management and safety programs that promote a safe and healthy environment for guests and employees at Terry Peak. This position works closely with department managers and supervisors to foster a culture of safety, identify and mitigate operational risks, ensure compliance with applicable regulations, and support the resort's overall risk management strategy.

The Risk Manager oversees incident reporting, investigations, insurance claims, safety training, regulatory compliance, and documentation while serving as a resource for all departments on safety-related matters. This role requires strong leadership, organization, communication, and problem-solving skills, along with the flexibility to support resort operations as needed.

Duties and Responsibilities:

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• Develop, implement, and maintain resort-wide risk management and safety programs.
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• Identify, assess, and mitigate risks involving guests, employees, facilities, and resort operations.
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• Conduct and document incident investigations, including follow-up actions and corrective measures.
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• Maintain accurate records for incident reports, property liability claims, workers' compensation claims, safety inspections, and other required documentation.
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• Ensure compliance with OSHA regulations, workers' compensation requirements, Safety Data Sheet (SDS) standards, and all applicable local, state, and federal regulations.
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• Partner with department managers to promote consistent safety practices and maintain department-specific safety training.
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• Develop, coordinate, and deliver employee safety training programs and monitor completion of required compliance training.
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• Evaluate training effectiveness and recommend improvements to enhance safety performance.
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• Organize and facilitate Safety Committee meetings, documenting findings, recommendations, and corrective actions.
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• Conduct monthly inspections of resort facilities, lifts, trails, parking areas, and operational spaces to identify hazards and ensure corrective action is taken.
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• Collaborate with Mountain Operations to address safety concerns, hazard mitigation, and signage requirements.
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• Review and document all ski area signage annually to ensure compliance with Terry Peak standards and current industry guidelines.
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• Develop, implement, and annually review liability waivers, acknowledgments, and release forms with management approval.
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• Coordinate vendor agreements, including Certificates of Liability Insurance and Non-Disclosure Agreements (NDAs).
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• Manage insurance claims and coordinate with insurance carriers, legal counsel, and other outside agencies as needed.
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• Communicate safety policies, procedures, updates, and expectations to employees and leadership.
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• Serve as a key member of the resort's emergency response team during incidents and emergency situations.
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• Participate in leadership meetings and contribute to operational planning and decision-making.
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• Promote a culture of safety, accountability, and continuous improvement throughout the resort.
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• Provide operational support and assist other departments as needed.
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Qualifications:

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• Risk management, occupational safety, or related experience preferred.
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• General knowledge of OSHA regulations, workers' compensation, incident investigations, and safety training programs.
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• Knowledge of ski area litigation, insurance claims, and claims management is preferred.
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• Experience developing or administering employee training programs is preferred.
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• Proficient with Microsoft Office and database management systems.
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• Ability to ski and/or snowboard at Terry Peak.
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• Valid driver's license with an acceptable driving record that meets company insurance requirements.
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• Strong organizational, analytical, and problem-solving skills.
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• Excellent verbal and written communication skills.
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• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
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• Demonstrates professionalism, integrity, and a positive, solution-oriented attitude.
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• Willingness to work nights, weekends, holidays, special events, and remain on call as operational needs require.
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Working Conditions:

This position combines indoor office work with extensive outdoor field responsibilities. The Risk Manager routinely inspects and evaluates safety conditions throughout the resort, including buildings, parking areas, ski trails, chairlifts, maintenance facilities, and other operational areas.

The position requires the ability to access all areas of the resort using various methods of transportation, including walking, skiing, snowboarding, snowmobiling, ATVs, or other approved equipment. The Risk Manager must be comfortable working in changing weather conditions and responding to safety concerns throughout the property.

The role requires frequent interaction with guests, employees, department leaders, emergency responders, insurance representatives, and regulatory agencies. Flexibility, availability during peak operating periods, and the ability to support other operational departments are essential to the success of this position.