Risk Manager - Workers' Compensation

Risk Manager - Workers Compensation

Salary

$133,967.47 - $162,838.27 Annually

Location

Contra Costa County, CA

Job Type

Permanent Full-Time

Job Number

AJDP-2026A

Department

Risk Management

Opening Date

09/15/2026

Closing Date

10/18/2026 11:59 PM Pacific

FLSA

Exempt

Bargaining Unit

B8

• Description
• Benefits
• Questions

The Position

Why join the Contra Costa County Risk Management Department?

Contra Costa Risk Management Department is seeking one (1) Risk Manager to join our Workers' Compensation Program Division. The Risk Manager - Workers' Compensation incumbent will coordinate and liaison with the County Director of Risk Management on workers' compensation claims, operational issues and manage the department's self-insured and self-administered Workers' Compensation Program and the Occupational Return to Work Program.

The Risk Manager - Workers' Compensation reports directly to the County Director of Risk Management-Exempt and is responsible for the supervision of Workers' Compensation Program staff.

The County believes staff is its greatest asset. We strive to provide a workplace that is inclusive of all people, cultures, and backgrounds. At Contra Costa County, we see every day as a chance to create a positive impact on the individuals we serve. We lead through our values, integrity, community, and our employees are dedicated and provide excellent service.

The Workers' Compensation program is a dedicated division within the Risk Management team where each team member has a unique opportunity to support each other, make an immediate impact on the program, and to share their experience and knowledge with the rest of the team.

We are looking for someone who is:

• An effective communicator - You will need to communicate professionally and effectively both in written form and verbally
• A leader - You will need to guide and coach a team of employees to accomplish a common goal
• Knowledgeable - You will need to be familiar with software applications including database spreadsheets
• Team Oriented - You will need to maintain working relationships with multiple parties including other County departments
• Organized and Results Driven - You will need to balance multiple assignments and priorities in a fast-paced environment and work effectively under pressure while meeting deadlines

What you will typically be responsible for:

• Overseeing the self-insured and self-administered Workers' Compensation Program for the County and special districts
• Supervising and directing the activities of Workers' Compensation Program staff on the investigation and adjustment of Workers' Compensation claims
• Overseeing the administration of the County's Occupational Return to Work Program
• Interpreting California Code and laws applicable to Workers' Compensation benefits, and staying current on recent law and legislation to ensure compliance by the County Workers' Compensation Program
• Acting as the main contact with county departments, special districts, outside agencies, state and federal agencies conducting audits
• Developing, reviewing, and modifying procedures for the adjustment of injury cases and operational workflows
• Maintaining statistical information, including amount of open reserves, projections for future costs and claims cost incurred

A few reasons you might love this job:

• You will be part of a dynamic team
• You will have the opportunity to have a hybrid remote work schedule
• You will have access to a generous benefits package including retirement, health plan options and other benefits listed here: Employee Benefits | Contra Costa County, CA Official Website

A few challenges you might face in this job:

• You will work in a fast-paced environment
• You will be expected to manage multiple assignments with competing deadlines
• You may interact with clients that are upset and/or confused

Competencies Required:

• Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data
• Self-Management: Showing personal organization, self-discipline, and dependability
• Mathematical Facility: Performing computations and solving mathematical problems
• Using Technology: Working with electronic hardware and software applications
• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Driving Results: Demonstrating concern for achieving or surpassing results against an internal standard of excellence
• Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
• Industry Monitoring: Grasping the external political, economic, competitive, and social factors affecting the industry
• Professional & Technical Expertise: Applying technical subject matter to the job
• Adaptability: Responding positively to change and modifying behavior as the situation requires
• Presentation Skill: Formally delivering information to group

To read the complete job description, please visit the website, www.cccounty.us/hr

The eligible list established from this recruitment may remain in effect for six (6) months.

Minimum Qualifications

Certification: Possession of a California Self-Insurance Administrator's Certificate. This certification is specific to Workers Compensation assignment.

Education: Possession of a Bachelor's degree from an accredited college or university with a major in business or public administration, finance, or a closely related field.

AND

Experience: Four (4) years of full-time, professional level experience with workers' compensation claims management, preferably with a public agency who is self-insured. At least two (2) years of which must have been in a supervisory capacity.

Substitution: Additional qualifying experience of the type noted above may be substituted for the required education on a year-for-year basis up to a maximum of four (4) years. No substitution is allowed for the supervisory experience.

Substitution for Major: One (1) additional year of qualifying experience of the type noted above may be substituted for the required academic major.

Selection Process

• Application Filing and Evaluation: Applicants must complete a supplemental questionnaire at the time of application. All materials will be reviewed to determine whether candidates meet the minimum qualifications. Only those who meet the minimum qualifications will move forward in the selection process.
• Training and Experience Evaluation: Consists of an evaluation of each candidates relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%)

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment specific questions, please contact Lashun Fuller at Lashun.Fuller@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs' applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

Contra Costa County is committed to providing equal access and opportunity to qualified individuals with disabilities in its employment practices. If you believe you may anticipate needing reasonable accommodation, please visit our job seeker resources page at: Special Testing Accommodations | Contra Costa County, CA Official Website.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

01

The purpose of the questionnaire is to provide applicants the opportunity to elaborate on their experience, education, and training for this position and to assist the HR staff in assessing each applicants qualifications. Your responses to the questionnaire will be used to better understand your relevant experience, education, and training to determine which applicants will be invited to participate in the next step of the recruitment process. Do not answer any of the questions by indicating "see attached application or see resume."

• I understand

02

Do you possess a Self-Insurance Administrators Certificate issued by the Department of Self Insurance Plans?

• Yes
• No

03

Please select your highest level of education

• High School Diploma or GED
• Some College
• Associates Degree
• Bachelors Degree
• Masters Degree

04

What was your college degree field of study?

• Business Administration
• Public Administration
• Finance
• Other
• I do not have a college degree

05

If you selected "Other", what was your degree field of study? If you selected a field above, please type "N/A"

06

How many years of full-time, professional level experience do you have with workers compensation claims management?

• I do not have any experience as described above
• I have less than four (4) years of experience as described above
• I have at least four (4) years, but less than five (5) years, of experience as described above
• I have at least five (5) years, but less than six (6) years, of experience as described above
• I have at least six (6) years, but less than seven (7) years, of experience as described above
• I have at least seven (7) years, but less than eight (8) years, of experience as described above
• I have eight (8) or more years of experience as described above

07

Please describe your experience with workers compensation claims management. If you do not possess this type of experience, please write "N/A"

08

Do you have at least two (2) years of experience working in a supervisory capacity in workers compensation claims management?

• Yes
• No

09

Describe your workers compensation management supervisory experience. Include employer name and number of people supervised. If you do not have supervisory experience, enter N/A.

10

How many state audits have you led?

• None
• One (1)
• Two (2)
• Three (3)
• Four (4) or more

11

Describe your response to audit findings:

12

How many years of experience do you have in change management at the supervisory or management level within workers' compensation claims management?

• I do not possess this type of experience
• I have less than one (1) year of experience as described
• I have one (1) or more years but less than two (2) years of experience as described
• I have two (2) or more years but less than three (3) years of experience as described
• I have three (3) or more years of experience as described

13

Describe a change that you have successfully managed within workers' compensation claims management:

14

How many process improvement projects have you led at a supervisory or management level within workers' compensation claims management?

• None
• One (1)
• Two (2)
• Three (3)
• Four (4) or more

15

Describe a process improvement that you have implemented within workers' compensation claims management:

16

How many years of experience do you have updating or developing policies and procedures?

• I do not possess this type of experience
• I have less than one (1) year of experience as described
• I have one (1) or more years but less than two (2) years of experience as described
• I have two (2) or more years but less than three (3) years of experience as described
• I have three (3) or more years of experience as described

17

Describe a policy or procedure that you have personally developed or updated within workers' compensation claims management:

18

By checking this box, I am confirming that all statements made in this supplemental questionnaire and on the application are accurate and true; and I understand that misstatements or omissions of material facts will result in being rejected from this recruitment process or released from future employment with Contra Costa County.

• I understand

Required Question

Employer County of Contra Costa