RN Call Center

ProMedica Physician Group

Toledo, Ohio

JOB DETAILS
SKILLS
Ambulatory Care, Analysis Skills, Business Plan, Call Centers, Clinical Competency, Compensation and Benefits, Critical Care, Dental Insurance, Emergency Care, Epic Systems, Healthcare, Healthcare Providers, Nonprofit, Registered Nurse (RN)
LOCATION
Toledo, Ohio
POSTED
6 days ago

Location:

Junction Building - HQ

Department:

Administration

Weekly Hours:

36

Status:

Full time

Shift:

Nights (United States of America)

Job Summary:

POSITION SUMMARY

The RN, Call Center plays an active role to promote patient health by providing triage for injury and illness.

You will use clinical judgement to collect, validate, analyze, plan, implement and evaluate care.

In this role, you will assist multiple different call streams in a day and provide physician referrals and connect patients to an appointment.

The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

REQUIREMENTS

  • Graduate from an accredited school or college of nursing
  • 5 years hospital experience
  • Current Ohio Registered Nursing license required and Michigan and Kentucky License within 6 months of hire

PREFERRED REQUIREMENTS

  • Knowledge of Epic Systems
  • Diverse clinical skills with emergency or critical care experience

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus. 

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact

employment@promedica.org


Equal Opportunity Employer/Drug-Free Workplace

About the Company

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ProMedica Physician Group