Coaching, Customer Satisfaction, Healthcare, Hospice Care, Interpersonal Skills, Mentoring, Nursing Credentials, Nursing Management, Oncology, Palliative Care, Process Management, Quality of Care, Registered Nurse (RN), Regulations, Resource Management, Telephone Skills
RN - Hospice Intake Lead (Full-Time)
Salary: $76,960 - $93,712.51 annually, based on years of experience.
Join Us and Be Apart of The Samaritan Difference!
What You'll Do:
- Responsible for coordination and implementation of the referral process and the coordination and initiation of the admissions process
- Works collaboratively with the Nurse Managers to ensure optimal hospice care
- Collaborates with Manager on complex referrals
- Assigns pending referrals to referral staff each day
- Assigns portals to specific referral staff each day
- Facilitates afternoon huddle to assess referral activity
- Accountable for ensuring mission values are translated and integrated into daily work performance and relationships being guided by the values of compassion, dignity, respect, empowerment and growth
- Utilizes excellent interpersonal skills to promote both external and internal customer satisfaction
- Functions as resource person, mentor and coach for clinical staff
- Manages resources to provide quality delivery of care within cost-effective parameters and regulatory standards
- Manages phone calls and communications with other members of the health care team
- Assists manager with monthly schedule for referral center staff
- Weekend obligation of one (1) weekend per month as well as one (1) holiday per year
What You'll Bring:
- Valid RN license in NJ
- BSN preferred, 5 years of medical/surgical experience required.
- 1 year of hospice/palliative care or three years of oncology experience preferred.
- OCN, CRNH, or Board Certification in Nursing Professional Development preferred.
Benefits Include, But Not Limited To:
- Full Medical, Dental, and Vision.
- Paid Time Off.
- 403(b) plan plus 5% employer match.
- Tuition & mileage reimbursement.
- Annual Merit Increases.