RN, Hospital Liaison, Hospice

Sutter Health

Santa Rosa, CA

JOB DETAILS
SALARY
$71.52–$95.12 Per Hour
SKILLS
Auto Insurance, Basic Life Support (BLS), Billing, Communication Skills, Corporate Communications, Customer Relations, Detail Oriented, Documentation, Documentation Standards, Driver's License, Durable Medical Equipment, Electronic Medical Records, Emergency Response, Employee Relations, Facilities Management, Financial Management, Hazard Analysis, Healthcare Providers, Healthcare Reimbursement, Home Care, Hospice Care, Hospital, Insurance, Medical Billing, Medical Records, Medications, Needs Assessment, Nursing, On Call, Ostomy, Patient Admissions, Patient Assessment, Patient Care, Pharmacy, Physical Demands, Policy Development, Problem Solving Skills, Procedure Development, Quality Management, Quality of Care, Registered Nurse (RN), Regulations, Retail Management, Safety/Work Safety, Special Needs, Support Documentation, Time Management, Training/Teaching, Wound Care, Writing Skills
LOCATION
Santa Rosa, CA
POSTED
1 day ago
We are so glad you are interested in joining Sutter Health!


Organization:


SCAH-Sutter Care at Home - Outer Bay


Position Overview:


This position facilitates admissions services by providing inpatient supportive care and seamless transition to home health/hospice. Assists the organization by assuring that the right care is provided at the right place and the right time. Positively promotes Sutter as the home health/hospice provider of choice within the communities for home health/hospice services. This position is responsible for attending hospital rounds, facilitating orders, assessing patient needs, Durable Medical Equipment (DME). This position enters referral into electronic medical record and completes referral process and admits patient. Serves as a resource by supporting the mission and vision of the organization.


Job Description :


_These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development)._


JOB ACCOUNTABILITIES:


+ Coordinates referrals to hospice/home health.

+ Attends rounds, as appropriate, at hospitals/skilled nursing facilities to assist with identification of hospice/home health patients.

+ Provides information about hospice/home health to patients/families.

+ Assesses patients for hospice/home health appropriateness, verifies orders, (i.e., wound care orders ostomy, etc.) to validate placement level of care needed and teaching that may need to be done with caregiver before discharge.

+ Obtains initial orders for comfort medications from hospitalist or pain observation tool physician, (Order initial medications from pharmacy.)

+ Enters referral into electronic medical record (EMR) and completes necessary documentation to support admission.

+ Coordinate communication and care needs with referral center supervisor or admission staff. Verify initial insurance authorization; notify patient of financial responsibility, and limitations of coverage, if any. Alerts hospice/home health of charity care need.

+ Obtains necessary consent and pertinent admission forms

+ Facilitates timely discharge from hospital/skilled nursing facility

+ Gathers discharge paperwork

+ Orders DME, medications, or arranges for other services as indicated.

+ Assist in arranging transportation for discharge home

+ Completes admissions and daily visits for general inpatient care (GIP) patients as directed by supervisor. Coordinate with interdisciplinary team.


+ Notifies hospital/skilled nursing facility billing of GIP level of care and billing procedures. Coordinate hospice/facility care of patients entering a hospital for non-terminal diagnosis. Inform hospital admitting of appropriate billing code and follow up with transfer information from hospice/home health.

+ Acts as liaison and problem solves with physicians and hospital staff.

+ Provides educational opportunities in hospital collaborating with referral center supervisor and hospice/home health manager.

+ Documents in hospice/home health EMR and hospital chart as appropriate.

+ Informs hospice/home health supervisor of quality issues.

+ Accepts assignments as designated from manager/supervisor.

+ Must be flexible with schedule including, but not limited to, the ability to participate in on call and/or department rotation for night and weekend coverage.


Quality Management (includes documentation and regulatory standards)


+ Coordinates and initiates documentation for hospice/home health

+ Correctly and clearly completes appropriate paperwork for admission

+ Provides accurate information related to insurance, medical group, and demographics

+ Documents information to track all activities

+ Develops and recommends policy and procedure changes as needed

+ Inform manager of quality issues

+ Collaborates with coworkers on staffing schedules


Fiscal Responsibility


+ Submits documentation in a timely manner and in compliance with relevant agency policies and procedures

+ Obtains supervisor approval for all overtime prior to the occurrence in accordance with agency policy and procedure

+ Accepts clinical assignments as designated by the supervisor

+ Practices effective time management techniques to meet productivity standards

+ Maintains positive professional relations with support personnel through appropriate and timely responses for information or paperwork necessary for the key clinical and billing functions of the agency Must remain current with all company communications


EDUCATION:


+ Graduate from an accredited school of nursing


CERTIFICATION & LICENSURE:


+ BLS-Basic Life Support Healthcare Provider

+ AUTO-Automobile Insurance

+ DL-Valid Drivers License

+ RN-Registered Nurse of California


TYPICAL EXPERIENCE:


5 years recent relevant experience


SKILLS AND KNOWLEDGE:


Possess critical thinking skills, in-depth knowledge of clinical disease entities common to hospice/home health and palliative care for terminally ill patient. Should also possess knowledge of hospice/home health reimbursement methods.


Must have the ability to function independently and as a member of an interdisciplinary team; ability to exercise independent, sound nursing judgment in planning and providing patient care.


Ability to recognize the special needs of hospice/home health patients and others in the home.


Ability to communicate with patients and significant others in an effective, mature, caring manner.


Ability to maintain harmonious constructive relationships with internal and external customers.


Demonstrated effective written communication skills.


Ability to be aware of surroundings and respond to emergency and/or urgent events. Ability to select and utilize patient transfer/transport equipment safely.


Productivity standards – ability to meet productivity expectations.


Must be detail-oriented.


Ability to work in mentally and physically demanding environment.


Ability to work in mentally and physically demanding environment.


Job Shift:


Days


Schedule:


Full Time


Shift Hours:


8


Days of the Week:


Monday - Friday


Weekend Requirements:


Rotating Weekends


Benefits:


Yes


Unions:


No


Position Status:


Non-Exempt


Weekly Hours:


40


Employee Status:


Regular


Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.


Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.


Pay Range is $71.52 to $95.12 / hour


_The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package._

About the Company

S

Sutter Health

Sutter Health has a long history in California. Some of our facilities have been providing care in the communities we serve for more than 100 years. Today, we’re proud to partner with more than 12,000 doctors to care for more than 3 million people.

We’re inspired by our Northern California community and work tirelessly to deliver top-rated, affordable healthcare. Doctors, hospitals, care teams and employees in the Sutter Health network are always looking for new, meaningful ways to care for you and your loved ones. We believe that every moment matters when it comes to helping you live a longer, healthier and happier life.

Our not-for-profit network delivers top-rated, personalized care in more than 100 Northern California communities. Recently ranked among the Top 15 Health Systems in the nation by Truven Health Analytics™, our team of more than 50,000 doctors, employees and volunteers partner to spread innovation, improve access to healthcare services and put our patients’ needs first—all to achieve the highest levels of quality, access and affordability.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
EMPLOYEE BENEFITS
Professional Development, 401K, Flexible Spending Accounts, Retirement / Pension Plans, Tuition Reimbursement, Life Insurance
FOUNDED
1921
WEBSITE
https://jobs.sutterhealth.org/