Ambulatory Care, American Nurses Credentialing Center (ANCC), Basic Life Support (BLS), Clinical Data, Clinical Study Publications, Clinical Support, Customer Support/Service, Data Quality, Decision Support, Healthcare, Healthcare Effectiveness Data and Information Set (HEDIS), Healthcare Quality, Help Desk, Identify Issues, Informatics, Medical Record System, Metrics, Nursing Credentials, Nursing Informatics, Operational Improvement, Primary Care, Quality Management, Registered Nurse (RN), Reporting Dashboards, Staff Training, Structured Data, Training/Teaching, Workflow Analysis
Join RKM and make a difference in the community by providing primary care in an ambulatory health setting as part of a primary care team. Since 1999, our mission is to provide open access to quality patient centered healthcare in the communities in which we live. RKM Primary Care is a Federally Qualified Health Center with 10 clinics in 5 parishes.
Job Overview: Our sites qualify for the National Health Service Corps loan repayment program (individual qualifications apply).
Email your resume to careers@rkmcare.org
Qualifications/Skills:
- Current RN license in good standing with the State of Louisiana.
- Current Basic Life Support (BLS).
- Nextgen EHR experience strongly preferred.
- Certification in Nursing Informatics (ANCC) or similar, preferred.
- Familiarity with value-based care programs and clinical quality measures.
- Prefer experience in ambulatory care setting.
Job Duties:
- Ensure optimal use of the EHR and other clinical platforms through data hygiene oversight, end-user training, reporting, and workflow optimization.
- Support value-based care, quality improvement, and operational excellence across the organization.
- Monitor and maintain data, ensuring accuracy, completeness, and consistency of clinical documentation and structured data elements.
- Identify data quality issues and collaborate with staff to resolve discrepancies.
- Develop and deliver platform training to staff.
- Serve as a Super User for EHR functionality, templates, clinical decision support tools, and reporting dashboards.
- Providing ongoing support to end users, troubleshooting workflow and system-use challenges.
- Run and interpret clinical, operational, and quality reports, including UDS, HEDIS, and other value-based care metrics.
- Design and evaluate workflow changes that support quality, compliance, and patient outcomes.
Employment Type: Full Time, Monday through Friday
Company Benefits: Health, dental, vision and voluntary supplemental policies, Up to 5% match in 403b retirement plan, paid vacation and sick time
Starting Salary Range: $60,000 - $71,240 per year; up to 3% annual increases