Job Description
Find your calling at Mercy!
The Nurse Navigator is a leader providing support, mentorship, and guidance to those who provide direct patient care. The Nurse Navigator coordinates the delivery of patient care by assessing care requirements of the individual patient and makes recommendations based on severity of illness, intensity of service and skill level. The Nurse Navigator ensures patients receive timely, safe, effective and high quality care. They coordinate the patient's plan of care with the bedside nurse. The Nurse Navigator sets the expectations regarding professional conduct and serves as a resource for the patient care unit. The Nurse Navigator will hold direct and indirect care providers accountable for their professional responsibilities, and adherence to regulatory guidelines. The Nurse Navigator is responsible for management for the assigned inpatient, and outpatient population. This position is designed to facilitate an effective process of the new care model; supporting quality patient care, safety, and financial components; promoting integration of a seamless care model; coordinating patient discharge planning for post-acute services, length of stay (LOS) management and utilization management; collaborating to include coordination as evidenced by metrics, optimizing performance and adoption of best practice. Responsibilities include; pre-op education, daily rounding while the patient is in the hospital, patient discharge disposition, and follow-up care. They perform duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
Position Details:
Registered Nurse (RN) Nurse Navigator - Mercy Clinic Orthopedics Southfork
Location: 12700 Southfork Road, Suite 100, St. Louis, MO 63128
Schedule: Full-Time, Monday-Friday (40 hours/week)
Overview
Mercy Clinic Orthopedics Southfork is seeking a compassionate and experienced Registered Nurse (RN) Nurse Navigator to serve as a trusted guide for patients throughout their orthopedic care journey. In this role, you will coordinate care, provide education, and support patients from initial consultation through surgery, recovery, and follow-up care.
Working alongside orthopedic surgeons, advanced practice providers, therapists, and interdisciplinary teams, you'll help ensure timely, high-quality care while delivering an exceptional patient experience.
What You'll Do
- Coordinate and navigate care for orthopedic patients throughout evaluation, treatment, surgery, and recovery.
- Educate patients and families regarding diagnoses, procedures, treatment plans, and post-operative care.
- Facilitate communication between patients, providers, and care teams to ensure seamless care coordination.
- Collaborate with physicians and interdisciplinary teams to develop individualized care plans.
- Support pre-operative planning, discharge coordination, and post-operative follow-up.
- Monitor patient progress and address barriers to care.
- Maintain accurate and timely documentation in EPIC and other clinical systems.
- Track outcomes and quality metrics to support evidence-based practice and improved patient outcomes.
- Participate in quality improvement initiatives and program development efforts.
- Serve as a clinical resource for patients, families, providers, and staff.
Qualifications
Required
- Graduate of an accredited school of nursing
- Current Registered Nurse (RN) license in the state of practice
- 2-3 years of nursing experience
- Basic Life Support (BLS) certification
Preferred
- Bachelor of Science in Nursing (BSN)
- Orthopedic, surgical services, care coordination, or nurse navigator experience
- Advanced Cardiac Life Support (ACLS) certification
Physical Requirements
- Ability to push, pull, and/or lift up to 50 pounds
- Prolonged standing and walking throughout the workday
- Ability to bend, reach, kneel, twist, squat, and perform other physical movements as necessary
Mercy Key Benefits:
Tuition Reimbursement up to $2,000 for continuing education
Health/Dental/Vision available after day one
Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA
Paid parental leave for new parents
401k with employer match
Paid PTO for volunteering
Competitive salary
Future career growth!
Join Mercy Clinic Orthopedics Southfork and help patients navigate their path to recovery with expert guidance, compassionate care, and exceptional service.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
keyword(s): Registered Nurse RN Nurse Navigator Full Time Day Shift Orthopedics Outpatient Clinic
Numbers & Facts
| Location | Saint Louis, MO |
| Industry | Healthcare Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1986 |
| Website | https://www.mercy.net/ |
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Skills
- Advanced Cardiac Life Support (ACLS)unmatched
- Basic Life Support (BLS)unmatched
- Best Practicesunmatched
- Clinical Information Systemsunmatched
- Communication Skillsunmatched
- Discharge Plansunmatched
- Documentationunmatched
- Epic Systemsunmatched
- Health Planunmatched
- Healthcareunmatched
- Hospitalunmatched
- Identify Issuesunmatched
- Lift/Move 50 Poundsunmatched
- Mentoringunmatched
- Nursingunmatched
- Nursing Credentialsunmatched
- Orthopedic Surgeryunmatched
- Orthopedicsunmatched
- Outpatient Careunmatched
- Patient Assessmentunmatched
- Patient Careunmatched
- Patient Educationunmatched
- Patient Safetyunmatched
- Performance Metricsunmatched
- Performance Tuning/Optimizationunmatched
- Quality Assuranceunmatched
- Quality Managementunmatched
- Quality Metricsunmatched
- Registered Nurse (RN)unmatched
- Regulatory Complianceunmatched
- Requirements Managementunmatched
- Surgical Proceduresunmatched
- Time Managementunmatched
- Treatment Evaluationunmatched
- Treatment Planunmatched
- Utilization Managementunmatched
About Company
Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 185 years. It began with an Irish woman named Catherine McAuley, who wanted to help the poor women and children of Dublin. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill her dreams. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to poor women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, the first religious order not bound to the rules of the cloister, whose Sisters were free to walk among the poor and visit them in their homes. By the time Catherine died in 1841, there were convents in Ireland and England, and in 1843, the Sisters of Mercy came to the United States. In 1871, they traveled to St. Louis and from there throughout the Midwest, beginning what would, today be known as Mercy.
Mercy, named one of the top five large U.S. health systems in 2018, 2017 and 2016 by IBM Watson Health, serves millions annually. Mercy includes more than 40 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, 800 physician practices and outpatient facilities, 44,000 co-workers and 2,100 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, supply chain organization, ROi, and Mercy Virtual commercially serve providers and patients in more than 20 states coast to coast.
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