Job Description
Find your calling at Mercy!
The Nurse Navigator is a leader providing support, mentorship, and guidance to those who provide direct patient care. The Nurse Navigator coordinates the delivery of patient care by assessing care requirements of the individual patient and makes recommendations based on severity of illness, intensity of service and skill level. The Nurse Navigator ensures patients receive timely, safe, effective and high quality care. They coordinate the patient's plan of care with the bedside nurse. The Nurse Navigator sets the expectations regarding professional conduct and serves as a resource for the patient care unit. The Nurse Navigator will hold direct and indirect care providers accountable for their professional responsibilities, and adherence to regulatory guidelines. The Nurse Navigator is responsible for management for the assigned inpatient, and outpatient population. This position is designed to facilitate an effective process of the new care model; supporting quality patient care, safety, and financial components; promoting integration of a seamless care model; coordinating patient discharge planning for post-acute services, length of stay (LOS) management and utilization management; collaborating to include coordination as evidenced by metrics, optimizing performance and adoption of best practice. Responsibilities include; pre-op education, daily rounding while the patient is in the hospital, patient discharge disposition, and follow-up care. They perform duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
Position Details:
Nurse Navigator – Specialty RN
Specialty Clinics-Orthopedic Surgery
Location:901 Patients First Drive, Washington, MO
Shift:Days-No Nights, Weekends or Holidays!
The Nurse Navigator serves as the primary guide for orthopedic surgery patients throughout their care journey. This role coordinates patient care, provides education and support, helps with discharge planning, and works closely with physicians, nurses, and other healthcare team members to ensure excellent patient outcomes.
Responsibilities
- Coordinate and manage patient care from pre-op through recovery and follow-up.
- Provide patient and family education.
- Conduct inpatient rounding and assist with discharge planning.
- Collaborate with physicians, nurses, and support services.
- Monitor quality, patient outcomes, and length-of-stay metrics.
- Maintain accurate documentation in EPIC and utilization management systems.
- Serve as a clinical resource and mentor to staff.
- Support program growth, physician relationships, and community outreach.
Qualifications
Required:
- Graduate of an accredited nursing program
- Current RN license
- BLS certification
- 2–3 years of nursing experience
Preferred:
- BSN
- ACLS certification
- Orthopedic, care coordination, navigator, or case management experience
Physical Requirements
- Lift, push, or pull up to 50 lbs.
- Prolonged standing and walking
- Frequent bending, kneeling, reaching, twisting, and squatting
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Numbers & Facts
| Location | Washington, MO |
| Industry | Healthcare Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1986 |
| Website | https://www.mercy.net/ |
About Company
Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 185 years. It began with an Irish woman named Catherine McAuley, who wanted to help the poor women and children of Dublin. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill her dreams. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to poor women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, the first religious order not bound to the rules of the cloister, whose Sisters were free to walk among the poor and visit them in their homes. By the time Catherine died in 1841, there were convents in Ireland and England, and in 1843, the Sisters of Mercy came to the United States. In 1871, they traveled to St. Louis and from there throughout the Midwest, beginning what would, today be known as Mercy.
Mercy, named one of the top five large U.S. health systems in 2018, 2017 and 2016 by IBM Watson Health, serves millions annually. Mercy includes more than 40 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, 800 physician practices and outpatient facilities, 44,000 co-workers and 2,100 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, supply chain organization, ROi, and Mercy Virtual commercially serve providers and patients in more than 20 states coast to coast.