Job Description
Overview:
NaphCare has an excellent opportunity for a RN Phone Triage Nurse to join our Corporate Headquarters in Birmingham, AL supporting the Residential Reentry Centers (RRC) for the Federal Bureau of Prisons (BOP).
This position supports inmates who are still in federal custody and have transitioned to a community setting. The RN Phone Triage Nurse answers phone calls and coordinates telehealth to assess and expedite medical care services while coordinating closely with BOP and RRC staff nationwide.
**This position will be remote; but will require coming into the office at times. Local residents only.**
Responsibilities:
Position Responsibilities:
- Possess understanding of the principals and concepts of clinical triage to help determine the best type of care for the patients.
- Ability to assess clinical need/urgency and direct care via phone calls and telehealth video visits.
- Document clinical assessments in TechCare Online and follow up with the patients as necessary.
- Work with the RRC staff and patients to increase compliance with medical recommendations.
- Monitor, report, and clinically document regarding usage of the nurse line.
- Triage requested medical services based on clinical needs.
- Coordinate with NaphCare’s medical scheduling, contracting, social work, and medical records corporate teams to ensure timely care for the resident.
- Serve as a liaison between BOP, RRC’s, providers, and residents.
Position Requirements:
- Active, unrestricted RN (Registered Nurse) in the state of Alabama w/ a minimum of 5 years clinical (multi-specialty) experience required.
- Utilize the ANA Standards of Practice to ensure the highest quality of care is provided.
- Strong general practitioner skillset
- Correctional experience preferred but not required.
- Excellent communication skills.
- Ability to work independently with various multispecialty physicians, federal employees and community federal contractors.
- Flexible working hours.
- Remote work allowed (after training).
Equal Opportunity Employer: disability/veteran
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
We know you may have questions before applying. To speak to a recruiter directly, email your questions and/or resume to
talentacquisition@naphcare.com
with the position and location you’re interested in.
Numbers & Facts
| Location | Birmingham, Alabama |
| Job Type | Part-time |
| Industry | Healthcare Services |
| Company Size | 500 to 999 employees |
| Year Founded | 1989 |
| Website | http://www.naphcare.com/ |
About Company
NaphCare is dedicated to implementing cost-effective, quality services according to our clients' needs.
Because every facility is unique, we tailor our services to meet each client's respective needs. We deliver solutions based on your requests rather than telling you how to run your facility. NaphCare evaluates, evolves, and adapts our programs according to not only client needs, but also the ever-changing field of correctional healthcare.
When you choose NaphCare, you choose a proactive, preventive healthcare provider. We focus on a “Day One” mentality, providing care up front and without delay. Our clients experience greater efficiency, a reduction in unnecessary costs, and transfer their legal liability, all without giving up their independence. NaphCare is leading the way with an all-in-one approach to correctional healthcare that provides services unique to your facility.
Personal Attention
With NaphCare, people come first. We are proud of our company culture and ability to connect with our clients on a personal level, and it is NaphCare's mission to continue our history of personalized service. Care is not reserved simply for the patients entrusted to us, but also for our client partners. We care for our clients by providing efficient services to reduce their costs, communicating regularly about our services, listening to the client, providing accountability through continuous quality studies and reporting, and working with integrity at all times.
Company Consistency
Also, as an independent healthcare partner, we are free from complex partnerships and distant investors that limit our competitors' responsiveness. NaphCare has not undergone any corporate reorganization or restructuring since the company was founded in 1989, and has no plans to do so in the future. This stability, along with planned and structured growth, ensures that our client partners receive personal attention from our administrative and medical support team at our headquarters.
Financial Stability
NaphCare is a financially stable and fiscally responsible company. Throughout our history, we have maintained steady, measured growth, more stable than sweeping corporate changes. Our clients do not have to worry about drastic shifts in our company and how such changes will affect their services.
One of the best indicators of a company's financial stability is its ability to secure insurance and a bonding line. NaphCare is proud of our ability to provide performance bonds, rather than letters of credit. Due to our financial strength, NaphCare has exceptional insurance programs that indemnify our clients against litigation regarding healthcare services.
Because every facility is unique, we tailor our services to meet each client's respective needs. We deliver solutions based on your requests rather than telling you how to run your facility. NaphCare evaluates, evolves, and adapts our programs according to not only client needs, but also the ever-changing field of correctional healthcare.
When you choose NaphCare, you choose a proactive, preventive healthcare provider. We focus on a “Day One” mentality, providing care up front and without delay. Our clients experience greater efficiency, a reduction in unnecessary costs, and transfer their legal liability, all without giving up their independence. NaphCare is leading the way with an all-in-one approach to correctional healthcare that provides services unique to your facility.
Personal Attention
With NaphCare, people come first. We are proud of our company culture and ability to connect with our clients on a personal level, and it is NaphCare's mission to continue our history of personalized service. Care is not reserved simply for the patients entrusted to us, but also for our client partners. We care for our clients by providing efficient services to reduce their costs, communicating regularly about our services, listening to the client, providing accountability through continuous quality studies and reporting, and working with integrity at all times.
Company Consistency
Also, as an independent healthcare partner, we are free from complex partnerships and distant investors that limit our competitors' responsiveness. NaphCare has not undergone any corporate reorganization or restructuring since the company was founded in 1989, and has no plans to do so in the future. This stability, along with planned and structured growth, ensures that our client partners receive personal attention from our administrative and medical support team at our headquarters.
Financial Stability
NaphCare is a financially stable and fiscally responsible company. Throughout our history, we have maintained steady, measured growth, more stable than sweeping corporate changes. Our clients do not have to worry about drastic shifts in our company and how such changes will affect their services.
One of the best indicators of a company's financial stability is its ability to secure insurance and a bonding line. NaphCare is proud of our ability to provide performance bonds, rather than letters of credit. Due to our financial strength, NaphCare has exceptional insurance programs that indemnify our clients against litigation regarding healthcare services.
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