RN Triage Phone - Home Health (Peoria Region)

Overview

$7,500 Sign on Bonus Available!!!

(external candidates only)

As a member of the Home Health interdisciplinary team, assist patients and their families with care issues resolutions via telephone, fax & epic in-basket communications and coordinates the delivery of care with Physicians, therapy and nursing disciplines. Provides education and instruction to patients and their families via telephone communications.

Qualifications

Certifications: Licensed Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR), Education: College Diploma: Nursing, Work Experience: 2yr of Nursing experience

Responsibilities

Performs patient care over telephone or Vidyo in a timely mannerIdentifies patient orders and works to prevent procedure delays assuring continuation of services.Completes supply ordering utilizing department formulary.Ensures timely processing of open orders for all clinical procedures.Manages telephonic visits to promote health of clients.Efficiently utilizes visits to manage cost per episodes.Completes documentation, meets current standards along with policies and procedures including documentation of all mandatory forms within the scope of the position.Anticipates deteriorating life signs patterns and changes in patient condition and takes appropriate action.Documents phone encounters accurately in the medical record.Utilizes phone etiquette skills and performs service recovery methods to ensure high customer satisfaction.Manages Epic in-basket communications to facilitates prompt communication between Home Health clinicians and physician's officesNotifies Manager or designee of any issues impacting flow in a timely manner for resolution development.Maintains Accurate detailed reports and records with regards to preventing and presenting complaints.Works to maintain a good rapport and cooperative working relationship with physician, departments, staff, patients and caregivers.Provides evidence-based practices and standards of clinical care to educate patients and patient's representatives.Collaborates with patient to identify treatment plan goals. Encourages family participation as appropriate.Assists clinical employees to gain knowledge about services excellence principles, Joint Commission, CMS, regulatory requirements and clinical documentation.Works with scheduler to coordinate additional patient visit needs. Collaborates with intake team to provide information received regarding intake information via phone.

About Us

Find it here.

Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.

Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We've grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We're developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world's first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.

Compensation and Benefits

The compensation range for this position is $35.87per hour - $58.37per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.