Road Logistics Cross Dock Shift Supervisor

It''s more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers'' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Road Logistics Cross Dock Shift Supervisor is responsible for overseeing the rapid, efficient transfer of goods from inbound trailers to outbound trailers with minimal storage time. This role ensures that shipments for Less-Than-Truckload (LTL) and Full - Than- Truckload (FTL) forwarding are sorted, handled safely, and dispatched on time to meet customer requirements

How you create impact

• Manage daily dock operations, including in-bound unloading, sorting, and out-bound loading of freight, ensuring strict "window time" conformance
• Supervise, train, and mentor a team by managing schedules, performance evaluations, and maintain key performance indicators
• Update and control customer standard operating procedures and work instructions
• Control optimal inventory level on consumables, tools and personal protective equipment
• Ensure all QSHE security warehouse formats are completed
• Report and act upon safety concerns with warehouse and QSHE management and maintain warehouse as clean as possible and create/honor housekeeping program
• Minimize rehandling of freight by prioritizing direct, head, and sector loading techniques to speed up transit
• Enforce OSHA, DOT, and internal safety protocols, ensuring a clean, organized, and secure dock environment
• Use Warehouse Management Systems (WMS) or Transport Management Systems (TMS) to track shipments, manage inventory, and generate reports
• Act quickly to resolve issues related to damaged goods (OSD - Over, Short, Damaged), delays, and staffing shortages
• Frequently perform physical work, and assisting in loading/unloading during peak times

What we would like you to bring

• High school diploma or GED is required; an Associate's or Bachelor's degree in Logistics or Supply Chain Management is often preferred
• Bilingual in Spanish and English is needed
• 4+ years of experience in logistics, warehouse, or freight operations, with at least 2 year in a leadership role
• Proficiency in Microsoft Office Suite (MS Excel) and familiarity with logistics software (e.g., SAP, WMS, or TMS)
• C-TPAT experience is needed
• Comfortable in travelling to Mexico once in 2 Months and flexible in extending working hours

What's in it for you

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, a 401k retirement savings plan, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-RT1

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Artificial Intelligence (AI) tools may be used to assist in specific process [e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.