Robotic Service Technician

Insight Global

Austin, TX

JOB DETAILS
SKILLS
Customer Relationship Management (CRM) Systems, Customer Support/Service, Documentation, Identify Issues, Maintenance Services, OSHA, Robotics, Schematics, Willing to Travel
LOCATION
Austin, TX
POSTED
1 day ago

Job DescriptionAn employer is seeking two, tier 1 service technicians for a client located in Austin, TX. He or she will be joining a robotics company and part of their customer service organization. On a daily basis the RSTs will be responsible for real time repairs delivered through a ticketing system to identify the issue at hand, will be responsible for repairing said issue then documenting it into the CRM system. The ideal candidate will have experience in assembly, mechanics, knowledge of OSHA standards, and understand schematics. This position is 5 days/week onsite, and the shift time is 2:30 pm - 10:00 pm; travel to sites nationwide may be required on a need-by-need basis. This role is very fast paced and requires consistent adaptability and effort.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and RequirementsUnderstanding of when to use tools such as Allen key and torque wrench.Willingness and ability to work onsite 5 days/week onsite and sometimes travel.Professional and personal experience in mechanical systems.Ability to read and follow work instruction. Experience in schematics.Experience utilizing ticketing systems.#J-18808-Ljbffr

About the Company

I

Insight Global

We are a staffing agency helping individuals find jobs and employers fill open positions.

Based in Atlanta, Insight Global is a premier provider of employment and staffing solutions to Fortune 1000 customers across the United States and Canada. We provide long-term contract, short-term contract, temporary-to-permanent, direct placement, and enhanced staffing services. Insight Global specializes in placing contract job seekers into Information Technology, Accounting and Finance, Engineering (non-IT), and Government jobs.

Since our inception in 2001, we have experienced unprecedented growth within our industry, rapidly expanding from an Atlanta-based start-up to one of the most successful staffing firms in America.

Our core staffing services are the backbone upon which Insight Global was founded and have driven our success. We cater our delivery approach and recruiting efforts to meet each client’s unique demands, ensuring that we deliver both maximum client value and the differentiated Insight Global experience.

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Healthcare Services
EMPLOYEE BENEFITS
Paid Sick Days, Parking, Performance Bonus, Professional Development, 401K, Subsidized Commuting, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Transportation Allowance, Vehicle Allowance, Work From Home, Merchandise Discounts
FOUNDED
2001
WEBSITE
http://www.insightglobal.net