Robotics Technician

Prime Robotics is a premier provider of end-to-end automation solutions tailored for distribution centers and warehouses. Prime's suite of robot and execution software solutions transform fragmented workflows, empowering clients to unlock operational productivity and efficiency. Committed to revolutionizing warehouse, supply chain, and factory operations, Prime strives to elevate businesses through best-in-class automation solutions and services. If you want to build hardware and software that physically changes how warehouses operate and see your work rolling across a live warehouse floor, Prime Robotics is the place to do it!

Transition Your Mechanical Expertise into the Future of Automation Are you an experienced automotive technician who is tired of flat rate, dealership politics, and feeling undervalued? Apply your diagnostic skills to robotics and automation, one of the fastest-growing industries in the world. At Prime Robotics, we recognize that great technicians come from industries where real diagnostic ability, mechanical intuition, and hands-on problem solving are developed over years of experience. If you're someone who enjoys figuring out why systems fail, improving reliability, and working with cutting-edge technology, this position will allow you to apply those same skills to advanced robotic systems operating in modern automated warehouses. This is a fast-paced, hands-on technical role where you'll work directly with robotic fleets, diagnose electromechanical issues, support deployments, and collaborate with engineering teams to continuously improve our systems. You won't just maintain equipment, you'll help shape the future of automation.

Your Role on the Team As a Robotics Technician, you will support the deployment, maintenance, and performance of Prime Robotics' automation systems at customer sites. You will work closely with internal engineering teams and customers to ensure robotic systems operate at peak efficiency. Your work will directly impact system reliability, operational uptime, and customer success.

• Support robotic system deployments at new customer sites
• Commission and configure robotic systems during implementation
• Monitor robot fleets to ensure optimal performance and reliability
• Diagnose and resolve electromechanical issues including motors, sensors, wiring, and control systems
• Troubleshoot software issues within robotic systems and supporting infrastructure
• Perform preventative maintenance and inspections on robotic systems
• Identify and resolve automation issues quickly to minimize downtime for customers
• Work directly with customers to resolve operational issues in warehouse environments
• Assist the sales team by supporting on-site demonstrations of robotic systems
• Document system performance data and generate technical reports
• Provide feedback to engineering teams on product performance and improvement opportunities
• Maintain spare parts inventory and document all system repairs
• Work hands-on with electronics including soldering, wiring repair, and board-level troubleshooting
• Administer Linux-based systems including Ubuntu environments, shell tools, and system interfaces
• Use SQL queries and diagnostic tools to analyze system performance when required

What Makes You a Great Fit You are someone who enjoys figuring out how systems work and solving difficult technical problems. You take pride in diagnosing complex issues and improving system reliability. You likely have experience in fields such as:

• Automotive diagnostics
• Industrial maintenance
• Electromechanical and/or electronics repair
• Robotics or automation
• Controls or PLC systems