ROC Operator I

Job Description

The CES ROC Operator position is responsible for safely operation and monitoring of photovoltaic solar power and Battery Storage plants located around the United States.  The ROC Operations works on a Dupont shift rotation.  This position will be for BESS primarily that involves schedule is 7 days on 7 days off rotation of 12 hr. on nights. This schedule will require you to work weekends and holidays. Additionally, this will transition into a Dupont schedule in Q1 2026. ROC Operator main duties include fault evaluation, alarm monitoring and troubleshooting, work order ticket creation, and support of field teams and remote commissioning testing of new Solar and Battery assets.  Specific knowledge or work experience relating to Solar and BESS operations is not required but preferred. 

Key Responsibilities

       The ROC Operator is responsible for directing, monitoring and coordinating the operation of CES Solar, BESS, and wind assets from the 24/7 Operations Control Center

       The ROC Operator ensures that operations comply with all applicable North American Electric Reliability Corporation (NERC) standards and practices for Medium Impact Assets

       The ROC Operator will need to work independently with guidance only in complex situations

       Monitor real-time control center operations and the performance of CES’s fleet of managed assets while applying established procedures in order to guarantee safety of company assets and personnel while maximizing availability and generation

       Ensure compliance with all regulatory and contractual requirements through adherence to all operational procedures, processes, and policies

       Report and document the status of forced and planned plant outages to Regional Transmission Organization / Independent System Operators (RTO/ISO)

       Evaluate system alarms and irregularities, taking corrective action as outlined in established guidelines while Ensuring quality and accuracy of real-time generation information being telemetered to RTO/ISO

       Dispatch field and emergency service personnel when appropriate

       Remotely direct electrical substation switching at facilities using a detailed understanding of the Company's electrical switching practices

       Assist Field Service Technicians with troubleshooting on a daily basis

       Record operating actions taken during shifts in the operator's log

       Utilize accurate and efficient three-part communication skills on inbound and outbound telephone conversations

       Complete ROC Operator qualification process/training.

       Complete applicable safety and regulatory/compliance training requirements

       Identify process improvements; include reduction of non-value-added operations, increased productivity opportunities, increased safety opportunities, etc.

       Adhere to cybersecurity protocols and best practices when using SCADA systems, remote access tools, and communication platforms to protect CES assets and data from unauthorized access.

       Maintain vigilance against phishing, malware, and other online threats by following CES safe online practices, promptly reporting suspicious activity, and completing required cybersecurity training

       Additional duties as required

Experience/Qualifications/Education Required

       Associate’s degree in electrical engineering or equivalent time in service in related solar and BESS, from a control room setting preferred.

       Strong understanding of electrical utility systems.

       Ability to use multiple SCADA software applications

       Excellent organizational and time management skills

       Compensation range will be determined by years of experience in power system operations, power production, or related energy operations

       Ability to obtain Certifications (such as those required by NERC, RTOs, and ISOs) as needed and at CES’ expense.

       Proficient knowledge of Microsoft Office software

       Strong interpersonal skills

       High attention to detail

       Strong analytical and quantitative skills

       Strong written and oral communication skills

       Ability to be self-motivated

       Ability to perform job tasks in a collaborative working environment

       Availability and willingness to work a rotating Dupont schedule as assigned

       Ability to work on weekends and holidays depending on shift schedule.

       Willingness to cover extra shifts on occasion based on illness or absence of other operators. Extra shifts will typically result in significant overtime pay depending on work schedule.

Additional Requirements

All CES employees are required to work in accordance with the CES’ code of conduct, which is based on 4 key values:

       Safety: Safe is how we do our work. Everyone in the organization is responsible for performing their work in a safe manner and obligated to stop the job if it cannot be executed safely.

       Quality: The execution of every CES project - no matter the size or scope - is held to the highest standard of quality. We expect all CES employees to strive for excellence daily.

       Trust: Trust is essential to Clean Energy Services’ success. We do the right thing and can trust each other to do the right thing.

        Efficiency: We always seek to increase efficiency in the work we do. This means looking for improvements whenever, wherever. Everyone in the organization is expected to speak up and listen to suggestions for improvements.

Clean Energy Services (CES) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, CES complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

CES expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

To the extent permitted by law, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing.