Rockstar Customer Service Representative – Inside Sales (Fast-Paced)

MG3HVAC LLC
  • Charlotte, NC
  • Full-time
20 days ago

Job Description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement

About Us:
 At Quality Pro Services, we don’t just provide service—we deliver excellence, efficiency, and results. Our team thrives on energy, speed, and precision, and we’re looking for someone who can keep up and shine. If you’re a driven, multitasking pro who loves talking to people, closing sales, and mastering software tools, you’ll feel right at home here.


Position Overview:
 This isn’t your average CSR role. We’re looking for a fast-moving, detail-obsessed, sales-driven superstar to handle multiple calls at once, upsell our services, and keep operations running like clockwork using ServiceTitan. If you thrive under pressure, love a challenge, and can juggle calls, software, and sales all at the same time, this role was made for you.


What You’ll Do:


  • Manage high-volume inbound calls like a pro, multitasking seamlessly without missing a beat

  • Drive inside sales by identifying opportunities, upselling, and closing deals over the phone

  • Use ServiceTitan software to track customers, schedule jobs, and ensure nothing slips through the cracks

  • Stay sharp, organized, and detail-oriented even when the pace is intense

  • Deliver exceptional customer service while navigating multiple priorities simultaneously

  • Collaborate with a high-energy team to keep workflow smooth and efficient

Who You Are:


  • A proven CSR with inside sales experience who thrives in fast-paced environments

  • A multitasking master who can handle multiple calls and software tasks simultaneously without losing focus

  • Obsessed with details—accuracy matters to you even when things are moving at lightning speed

  • Experienced with ServiceTitan or similar software (preferred but not required)

  • Confident, proactive, and excited by challenges

Why You’ll Love Working Here:


  • Work in a high-energy, fast-paced environment where every day is different

  • Competitive salary plus performance-based incentives—your effort directly impacts your rewards

  • Opportunities to grow and advance quickly within the company

  • Be part of a dynamic team that celebrates wins and pushes each other to succeed

Ready to Join the Fast Lane?
 If you’re a multitasking, inside-sales pro who thrives on speed, precision, and results, we want you on our team. Submit your resume and cover letter to [insert application email or link]. Fast movers only!

Numbers & Facts

LocationCharlotte, NC
Job TypeFull-time

Skills

  • Call Volumeunmatched
  • Customer Support/Serviceunmatched
  • Dental Insuranceunmatched
  • Detail Orientedunmatched
  • Health Insuranceunmatched
  • Inside Salesunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Professional Servicesunmatched
  • Revenue Growthunmatched
  • Salesunmatched
  • Sales Closing Skillsunmatched
  • Sales Prospectingunmatched
  • Up-Sellingunmatched

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