Role Mainframe zOS Support Engineer

ICONMA, LLC

Phoenix, AZ

JOB DETAILS
SALARY
$33.57–$38.57 Per Hour
SKILLS
Automotive Engineering, Automotive Repair and Maintenance, Data Sets, Ecosystems, Health Plan, High Availability, IBM CICS (Customer Information Control System), IBM DB2, IBM System/Spool Display and Search Facility (SDSF), IBM z-OS Operating System, ITIL (IT Infrastructure Library), Identify Issues, Incident Management, Information Technology Consulting, Infrastructure as a Service (IaaS), JCL (Job Control Language), Mainframe Computer, Maintain Compliance, Maintenance Services, Messaging Middleware, Operating Systems, Performance Management, Performance Tuning/Optimization, Production Control, Production Support, RACF (Resource Access Control Facility), Regulatory Compliance, Root Cause Analysis, Technical Support
LOCATION
Phoenix, AZ
POSTED
18 days ago
Our client, is a IT Services and Consulting company, is looking for a Role Mainframe zOS Support Engineer for their Phoenix, AZ /  Hybrid/Remote location.
 
Responsibilities:
  • Monitor zOS system health, performance, and batch processing.
  • Handle severity incidents, service requests, and production issues.
Batch Operations & Scheduling
  • The Mainframe zOS Support Engineer will be responsible for providing end to end support for the FLS project’s mainframe environment.
  • The role involves monitoring, troubleshooting, incident & problem management, batch operations, system health checks, and coordination with application and infrastructure teams to ensure high availability and stability of the mainframe ecosystem.
Mainframe Production Support
  • Monitor zOS system health, performance, and batch processing.
  • Handle severity incidents, service requests, and production issues.
  • Perform root cause analysis (RCA) and implement permanent fixes.
Batch Operations & Scheduling:
  • Support JCL executions, batch job monitoring, and troubleshooting ABENDs.
  • Work with scheduling tools (Control M, CA 7, OPCTWS—based on project scope).
System & Application Support:
  • Coordinate with application teams for deployments, changes, and fixes.
  • Ensure smooth functioning of CICS, DB2, MQ, VSAM, datasets, and related subsystems.
Problem, Change & Incident Management:
  • Follow ITIL processes for change, incident, and problem management.
  • Participate in CAB meetings and ensure compliance with audit standards.
Environment & Performance Management:
  • Conduct daily/weekly health checks for zOS, CICS, DB2, and storage.
  • Identify system performance bottlenecks and optimize job runs.
  • Stakeholder Communication
 
Requirements:
  • Core Mainframe Skills
  • zOS operations and system monitoring
  • JCL, TSOISPF, SDSF
  • VSAM, DB2, CICS, MQ, FTPSFTP
  • RACF (basic understanding)
  • Years of Experience: 10.00 Years of Experience
Skills:
  • Category                                              Name                                                   Required          Importance            Experience
  • IaaS:Mainframe Prod Control                ESP Batch Operations                           Yes                       1
  • IaaS:Mainframe Services                      Mainfra auto eng-IBMSAforz/OS          Yes                         1
  • Platforms and OS                                             z/OS                                         Yes                          1
 
Why Should You Apply?

About the Company

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ICONMA, LLC