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Role Mainframe zOS Support Engineer

Iconma

Phoenix, AZ

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JOB DETAILS
SALARY
$33.57–$38.57 Per Hour
SKILLS
Automotive Engineering, Automotive Repair and Maintenance, Data Sets, Ecosystems, Health Plan, High Availability, IBM CICS (Customer Information Control System), IBM DB2, IBM System/Spool Display and Search Facility (SDSF), IBM z-OS Operating System, ITIL (IT Infrastructure Library), Identify Issues, Incident Management, Information Technology Consulting, Infrastructure as a Service (IaaS), JCL (Job Control Language), Mainframe Computer, Maintain Compliance, Maintenance Services, Messaging Middleware, Operating Systems, Performance Management, Performance Tuning/Optimization, Production Control, Production Support, RACF (Resource Access Control Facility), Regulatory Compliance, Root Cause Analysis, Technical Support
LOCATION
Phoenix, AZ
POSTED
9 days ago
Our client, is a IT Services and Consulting company, is looking for a Role Mainframe zOS Support Engineer for their Phoenix, AZ /  Hybrid/Remote location.
 
Responsibilities:
  • Monitor zOS system health, performance, and batch processing.
  • Handle severity incidents, service requests, and production issues.
Batch Operations & Scheduling
  • The Mainframe zOS Support Engineer will be responsible for providing end to end support for the FLS project’s mainframe environment.
  • The role involves monitoring, troubleshooting, incident & problem management, batch operations, system health checks, and coordination with application and infrastructure teams to ensure high availability and stability of the mainframe ecosystem.
Mainframe Production Support
  • Monitor zOS system health, performance, and batch processing.
  • Handle severity incidents, service requests, and production issues.
  • Perform root cause analysis (RCA) and implement permanent fixes.
Batch Operations & Scheduling:
  • Support JCL executions, batch job monitoring, and troubleshooting ABENDs.
  • Work with scheduling tools (Control M, CA 7, OPCTWS—based on project scope).
System & Application Support:
  • Coordinate with application teams for deployments, changes, and fixes.
  • Ensure smooth functioning of CICS, DB2, MQ, VSAM, datasets, and related subsystems.
Problem, Change & Incident Management:
  • Follow ITIL processes for change, incident, and problem management.
  • Participate in CAB meetings and ensure compliance with audit standards.
Environment & Performance Management:
  • Conduct daily/weekly health checks for zOS, CICS, DB2, and storage.
  • Identify system performance bottlenecks and optimize job runs.
  • Stakeholder Communication
 
Requirements:
  • Core Mainframe Skills
  • zOS operations and system monitoring
  • JCL, TSOISPF, SDSF
  • VSAM, DB2, CICS, MQ, FTPSFTP
  • RACF (basic understanding)
  • Years of Experience: 10.00 Years of Experience
Skills:
  • Category                                              Name                                                   Required          Importance            Experience
  • IaaS:Mainframe Prod Control                ESP Batch Operations                           Yes                       1
  • IaaS:Mainframe Services                      Mainfra auto eng-IBMSAforz/OS          Yes                         1
  • Platforms and OS                                             z/OS                                         Yes                          1
 
Why Should You Apply?

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

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