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Roll-out Technician

ICONMA, LLC

Council Buffs, IA

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JOB DETAILS
SALARY
$23.13–$26.66 Per Hour
SKILLS
Asset Management, CompTIA A+, Desktop Administration, Documentation, Energy & Utilities, Hardware Administration, Hardware Configuration Management, Health Plan, Identify Issues, Laptop PC, Machine Tool, Onboarding, Peripheral Hardware, Product/Service Launch, Team Player, Time Management
LOCATION
Council Buffs, IA
POSTED
2 days ago
Our Client, an Utility and Energy Generation and Distribution company, is looking for a Roll-out Technician for their Council Buffs, IA location.
 
Responsibilities:
  • Endpoint Lifecycle Execution
  • Perform large scale PC lifecycle replacements
  • Execute device swaps with minimal business disruption
  • Ensure assets are correctly tracked, tagged, and assigned
  • Remove and retire decommissioned equipment properly
  • New Hardware Setup & Deployment:
  • Build and configure desktops, laptops, docks, monitors, and peripherals
  • Execute imaging and configuration using approved job aids and tooling
  • Validate hardware and configuration before user handoff
  • Project Based Deployment Work:
  • Support scheduled deployment efforts such as:
  • PC refresh programs
  • Intern onboarding
  • New corporate or operational initiatives
  • Office expansions or moves
  • Work as part of a coordinated deployment team with defined timelines
  • Standard Break Fix (Limited Scope):
  • Perform basic, documented hardware replacement during deployment
  • Identify failures that require escalation rather than deeper troubleshooting
  • Avoid undocumented or non standard fixes
  • Documentation & Escalation:
  • Maintain accurate ticket and asset records
  • Escalate imaging, hardware, or standards issues early and with context
  • Flag recurring issues or process gaps encountered during rollout work
  • Hiring Criteria (What We Select For):
  • Roll Out Technicians are hired for execution reliability, not certification depth.
 
Requirements:
  • Proven ability to follow structured technical procedures precisely
  • Comfort performing repetitive, hands on technical work at volume
  • Strong mechanical aptitude and ability to work with physical hardware
  • Demonstrated reliability in project based or deadline driven environments
  • Ability to work independently within defined scope once trained
  • Professional communication during device handoff and deployment
  • Explicit Non Requirements:
  • Industry certifications (e.g., CompTIA A+)
  • Advanced OS, network, or application troubleshooting experience
  • Prior Tier 2 or escalation responsibilities
  • Advanced troubleshooting skills are intentionally developed after lifecycle mastery at Level 1 and Level 2.
 
Why Should You Apply?

About the Company

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ICONMA, LLC

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