Roofing Technician

SunnyMac
  • Wilmington, North Carolina
  • Autofill and Review
30+ days ago

Job Description

Position Summary

The Roofing Service Technician is a skilled field professional responsible for investigating, diagnosing, repairing, and resolving residential roofing concerns. This position requires more than the ability to perform a repair. The ideal technician understands roofing systems as a whole and can identify the root cause of leaks, failures, and deficiencies, determine the appropriate corrective action, and complete or recommend a lasting solution.

Duties and Responsibilities

Perform comprehensive inspections of residential roofing systems to identify leaks, damage,

installation deficiencies, and potential failure points

Diagnose the source and root cause of water intrusion and other roofing concerns

Perform roofing repairs, maintenance, and corrective work according to manufacturer

specifications and industry best practices

Inspect shingles, flashing, penetrations, decking, underlayment, ventilation, gutters, siding, and

related exterior components

Evaluate roof penetrations and roofing components associated with residential solar installations

Determine whether conditions can be appropriately repaired or require a larger scope of

corrective work

Identify workmanship, material, structural, ventilation, or exterior conditions that may be

contributing to a concern

Develop clear repair recommendations and identify materials, labor, and additional resources

required to complete the work

Complete quality-control inspections when needed to verify workmanship and identify corrective

actions

Requirements and Qualifications

High school diploma or GED required

5+ years of hands-on residential roofing experience strongly preferred

Has strong hands-on knowledge of residential roofing systems, installation, repair, and

troubleshooting

Approaches service calls with a diagnostic and solution-oriented mindset

Can distinguish between symptoms and the actual root cause of a roofing concern

Is comfortable making sound technical decisions independently in the field

Takes ownership of assigned work and follows concerns through to resolution

Demonstrates strong workmanship and attention to detail

Communicates technical findings clearly to customers and internal teams

Collaborates effectively while remaining self-motivated and productive in the field

Recognizes when a repair is sufficient and when a larger corrective solution should be

recommended

Takes pride in providing a safe, professional, and high-quality customer experience

Benefits

  •      401k retirement plan with Roth option
  •      Dental insurance-free for "Employee Only" plan
  •      Medical insurance-free for "Employee Only" plan
  •      Vision Insurance-free for "Employee Only" plan
  •      Paid time off
  • Disability insurance
  • Life insurance

Numbers & Facts

LocationWilmington, North Carolina

Skills

  • Best Practicesunmatched
  • Communication Skillsunmatched
  • Corrective Actionunmatched
  • Customer Experienceunmatched
  • Detail Orientedunmatched
  • Diagnostics Solutions/Softwareunmatched
  • Identify Issuesunmatched
  • Life Insuranceunmatched
  • Maintenance Servicesunmatched
  • Problem Solving Skillsunmatched
  • Quality Controlunmatched
  • Roofingunmatched
  • Root Cause Analysisunmatched
  • Solar Installationunmatched
  • Systems Administration/Managementunmatched

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