Academic Background, Beverages, Communication Skills, Customer Support/Service, Detail Oriented, Disability Insurance, Employee Assistance Plan, Interpersonal Skills, Life Insurance, Mentoring, Menu Management, Multitasking, Operations Management, Organizational Skills, Problem Solving Skills, Record Keeping, Resolve Customer Issues, Team Player
Return to Search
Rooftop Host
Be the First Smile a Guest Remembers at our rooftop- Now Hiring a Full-Time lou/na Rooftop Host at Grand Hyatt Nashville - Free Parking!
Grand Hyatt
Grand Hyatt Nashville
US - TN - Nashville
Posted: Jul 1, 2026
Share Rooftop Host on LinkedIn Tweet Rooftop Host Share Rooftop Host on Facebook Share Rooftop Host via Email
Summary
The Rooftop Host in Grand Hyatt Nashville's rooftop lounge, lou/na creates the first impression of the dining experience by providing a warm and professional welcome to guests. This role ensures smooth seating operations, efficient reservation management, and seamless communication with dining room and kitchen staff to support excellent guest service.
HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE
- Greet guests upon arrival, escort them to tables, and provide menus.
- Schedule dining reservations, arrange parties, and coordinate special services for diners.
- Adjust and resolve guest complaints as directed by a supervisor.
- Assign and coordinate tasks for dining room staff to ensure prompt, courteous, and fair service.
- Inspect serving stations for neatness and cleanliness; requisition linens and supplies as needed.
- Ensure menus are clean, organized, and presentable.
- Notify servers of new tables and communicate with line cooks on large party arrivals.
- Train and mentor dining room employees as needed, including scheduling work hours and maintaining time records.
- Assist in planning menus, preparing beverages, and expediting food orders when necessary.
- Handle end-of-shift responsibilities such as totaling receipts, clearing the register, and collecting payments.
- Other duties as assigned.
KEY STRENGTHS FOR SUCCESS
- Strong interpersonal and communication skills with a guest-first approach.
- Ability to multitask and manage seating flow during peak times.
- Detail-oriented with a focus on cleanliness, organization, and presentation.
- Team-oriented with the ability to support and coordinate dining room staff.
- Professional demeanor and problem-solving skills to handle guest concerns.
PROFESSIONAL EXPERIENCE
- Previous hospitality or guest service experience preferred.
- Experience in dining room operations or customer service roles is a plus.
ACADEMIC BACKGROUND
- High School Diploma or equivalent required.
Benefits
- Medical, dental, and vision (HSA available)
- Company-paid disability & life insurance
- Employee Assistance Program
- Supplemental benefits
- 401(k) with match
- Employee hotel discounts
- Paid vacation & sick time
- Free Parking
Pay Rate: $15.00/hour
Requirements
Successful completion of a background check is required prior to employment.
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
Apply
Apply
Share Rooftop Host on LinkedIn Tweet Rooftop Host Share Rooftop Host on Facebook Share Rooftop Host via Email
Other Opportunities For You
Greeter/Host - Spaceman
Hyatt Centric Atlanta Buckhead | Atlanta, GA, US
Banquet Server | Full Time
Hyatt Regency Salt Lake City | Salt Lake City, UT, US
Host/Hostess (PM Catbird)
Thompson Dallas | Dallas, TX, US
Front Office Attendant (Host), Hyatt Place Kuala Lumpur Bukit Jalil
Hyatt Place Kuala Lumpur Bukit Jalil | Kuala Lumpur, 10, MY
Seasonal Host (Full-Time) - The Nest
Thompson Seattle | Seattle, WA, US
Front Desk Agent/Host
Hyatt Centric Atlanta Buckhead | Atlanta, GA, US