Room Attendant

Essential Duties and Responsibilities:

• Clean and service assigned guest rooms according to Hilton brand standards.
• Make beds and replace linens and towels.
• Clean bathrooms, including sinks, toilets, showers, tubs, mirrors, and floors.
• Dust and sanitize furniture, fixtures, and high-touch surfaces.
• Vacuum carpets and mop hard-surface floors.
• Replenish guest amenities, toiletries, coffee supplies, and linens.
• Inspect rooms to ensure cleanliness, functionality, and presentation before releasing them for occupancy.
• Report maintenance concerns, safety hazards, and lost-and-found items promptly.
• Follow proper procedures for handling guest belongings and privacy.
• Maintain housekeeping carts, equipment, and supply closets in a clean and organized manner.
• Respond promptly to guest requests and communicate professionally with guests and team members.
• Follow all hotel safety, sanitation, and security procedures.
• Support teammates and assist with public area cleaning or special projects as needed.

Qualifications:

• Previous housekeeping or hotel experience preferred but not required.
• Ability to work independently while maintaining quality standards.
• Strong attention to detail and organizational skills.
• Positive attitude with a commitment to excellent guest service.
• Ability to communicate effectively with guests and coworkers.
• Dependable, punctual, and able to work a flexible schedule, including weekends and holidays.

Physical Requirements:

• Frequently stand, walk, bend, kneel, reach, and lift throughout the shift.
• Push and pull housekeeping carts weighing up to 50 pounds.
• Lift and carry up to 30 pounds regularly.
• Perform repetitive cleaning tasks for extended periods.
• Ability to work in guest rooms, bathrooms, hallways, and other hotel areas.