Room Attendant - InterContinental Mark Hopkins

Role Purpose

As a Room Attendant - you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last-minute work done.

Key Accountabilities

You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests.

• Help guests - you'll be happy to help if someone needs a toothbrush or directions for example.
• Keep your supervisor updated on room service progress and alert them to any repairs needed.

Safety Awareness

Follow our established safety procedures at all times - and wear protective equipment when needed.

Be Organized

• Keep on top of supplies and amenities and always try to minimize waste.
• Reunite items with owners - and log any lost and found property.

Look Smart

• Wear your uniform with pride.
• Other ad-hoc duties - unexpected moments when we have to pull together to get a task done.

Additional Responsibilities

• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May regularly assist with deep cleaning projects.
• May have turndown duties.
• May assist with other duties as assigned.

Key Skills & Experiences

It's a physical role and you'll be on your feet most of the day, so fitness is important.

• Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and/or push/pulling heavy objects.
• You'll might need to bend and kneel to complete some activities.
• Literacy skills - reading, writing and basic maths skills.
• Flexible attitude to shifts - you may need to work nights, weekends and/or holidays.

Pay: $33.76/hr